Personal Lines

Personal lines insurers will continue to advance their digital transformation strategies in 2022, albeit with a new lens and several shifts in priorities.

The customers want to drive. Are insurers prepared to thrive once we’ve handed them the keys?

For each dollar of premium, claims cost Lemonade 90 cents, marketing cost it 60 cents and other costs added 40 cents. Feel a little betrayed?

Field service management software can digitize steps of the warranty workflow to improve customer satisfaction and provide quality and convenience.

The process for gathering enough data so machine learning can detect species in images is the same process for detecting fraud in the vehicle industry.

While there aren’t yet a slew of policies stepping into the breach to cover NFTs, a new class of policies will manage risk for this emerging market. 

Entrepreneurs are so active, whether on their own or within marketplaces such as Uber and Airbnb, that there is a whole new category of risk. 

The insurance industry faced a wake-up call when the pandemic exposed just how unprepared insurers’ digital capabilities were in a crisis.