ITL Recommends

View More ITL Recommended Articles >

Six Things

a graphic with multiple doors in a white void. A man in a suit is walking through the first and more central door.

The Staffing Crisis in Insurance

Subscribe to Six Things Today!

Enjoy your complimentary subscription to our weekly Six Things e-newsletter.

Subscribe to Six Things Today!

By subscribing, you agree to receive content and promotional information from Insurance Thought Leadership, The Institutes, and occasionally its affiliates, advertisers or sponsors. You can unsubscribe at any time through the unsubscribe link included in the footer of our emails. View our privacy policy here.

ITL On Demand

 ITL On Demand is a webinar program focused on important opportunities for innovation in risk management and insurance. Moderated by ITL Editor-in-Chief Paul Carroll, the webinars draw on experts from across the industry, from promising startups to the largest incumbents. Hot-button topics include blockchain, AI, telematics and IoT — and their potential to slash costs while opening new markets for companies across the insurance ecosystem.

a ITL on demand banner with a blue and yellows graphic in the background. It reads "why are we still talking about digital transformation" reads

a banner for the webinar reading "is insurance irrelevant"

technology is the solution and the problem

winning the war for talent

Statflo Logo


View All Webinars

ITL Focus: Workers Comp

This Month's Focus Topic 

ITL Focus Image that reads "ITL FOCUS talent gap, july 2022. There si a phtoto of a hand filling out an insurance claims form on a clipboard next to a calculator


As though as staffing is throughout the insurance industry, the world of workers' comp has things doubly bad -- it has to deal not only with its own staffing issues but those of its clients. 

As Mark Walls, vice president of client engagement at Safety Nationa, explains in this month's interview, many companies are having to ask employees to do more to cover for gaps in staffing. Companies are also being less rigorous about pre-employement physicals and may rish people into action. The risk of injury is rising as a result. 

At the same time, workers' comp carriers and third-party administrators are having to deal with their own shortages of adjusters, nurse care managers and so on, while dealing with caregivers that are struggling to line up enough doctors and nurses. 

The result? Not pretty. 




ITL Partners

INtellect SEEC Logo IIS Logo Jobs Ohio Logo
Majesco Logo OneShield Logo OliverWyman Logo