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Insurers' Flawed Understanding of ROI

By

Geoff Martin

The industry’s traditional assessments of “returns” are not suited to the insurance company of the future.
Tech Secret to a Combined Ratio Below 100%

By

Matteo Carbone

Deepak Karthikeyan

While large personal auto insurers have adopted telematics-based programs, they’re only scratching the surface of the potential benefits.
Winning Back Reinsurers' Confidence

By

Jeff Heine

Insurers must leverage innovative technology to manage evolving risks and adopt radical transparency. Those that don’t will be left behind.
Do You Have FOMO on Gen AI?

By

Alex Sun

Tech leaders are feeling pressure to integrate generative artificial intelligence into their programs, but some caution is in order.

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Future of Risk - Shifting Insurance to Predict & Prevent

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A blue and white plane in a factory under lights and with yellow moving vehicles around it

Insurers' Flawed Understanding of ROI

Geoff Martin

The industry’s traditional assessments of “returns” are not suited to the insurance company of the future.

A light blue graphic with a small, transparent car atop vectors, lines, and binary

Tech Secret to a Combined Ratio Below 100%

Matteo Carbone

Deepak Karthikeyan

While large personal auto insurers have adopted telematics-based programs, they’re only scratching the surface of the potential benefits.

A tall glass building surrounded by clouds and in front of a blue sky that makes it look almost transparent

Winning Back Reinsurers' Confidence

Jeff Heine

Insurers must leverage innovative technology to manage evolving risks and adopt radical transparency. Those that don’t will be left behind.

A robotic hand shaking a human hand against a blue/purple background

Do You Have FOMO on Gen AI?

Alex Sun

Tech leaders are feeling pressure to integrate generative artificial intelligence into their programs, but some caution is in order.

Two sitting at a table while looking at a laptop and with papers in front of them

What Does 'Instant Issue' Really Mean?

Tim Rotondi

Brokers boast about being able to instant issue surety bonds, but all they're doing is auto-filling PDFs with no underwriting criteria.

A woman touching the screen at a self checkout stand in a store with two avocados sitting on the scale

The Experience/Efficiency Paradox

Rory Yates

Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).

A multitude of windmills from a distance set against a sunset

A Turning Point for Offshore Wind

Adam Reed

The scale and scope of the global offshore wind rollout is epic but needs to be fast-tracked by financial institutions, corporates and governments.

Six Things

Woman looking at computer talking on a head set

2 Words We Must Stop Using

Paul Carroll

If we really want to put the customer at the center of everything we do, we have to start by giving up on two words: "adjuster" and "losses."

Neon yellow arrows pointing to the right against a dark and red lit up background

Continuous Improvement Comes to Insurance

Tom Bobrowski

Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.

Hundreds of blue, pink, orange, and yellow dots in a spiral shape against a grey-ish blue background

Emerging Technologies That Streamline Claims

Vince Cole

The convergence of AI and human intelligence can streamline claims processing, detect fraud and rewrite the narrative of settlements.

The Experience/Efficiency Paradox

Rory Yates

Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).

Do You Have FOMO on Gen AI?

Alex Sun

Tech leaders are feeling pressure to integrate generative artificial intelligence into their programs, but some caution is in order.

A neon green outline of a city with buildings and also interconnected date lines all set against a black background

Cyber Insurance at Inflection Point

Mario Vitale

What happens next will depend on how clearly underwriters, brokers and insurance buyers commit to building resilience.

A Turning Point for Offshore Wind

Adam Reed

The scale and scope of the global offshore wind rollout is epic but needs to be fast-tracked by financial institutions, corporates and governments.

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ITL Focus: Resilience & Sustainability

This Month's Focus Topic

"No insurance, no finance. No finance, no project. No project, no transition."

Alex Wittenberg, a partner at Oliver Wyman, says that phrase governs the transition from fossil fuels to a clean energy economy. By now, everyone acknowledges that the transition is under way, but it has to begin with insurance.

And the insurance piece of the puzzle can be so very complicated.

Think about an offshore wind farm. The turbines have to be erected under difficult conditions. The mast may stick 260 meters out of the water. Each blade can be 100 meters long, so the rotor can be 220 meters long.

Wind turbines are huge, powerful, complex machines, and it's hard for insurers to find the technical expertise to fully understand them -- there are few enough experts, and the field is new enough that the experts want to be on the front lines, innovating. Adding to the complications: Installations are tailored to their environment, so even if you can figure out all the technical issues on one project, you can't just apply that learning across the board.

There is, of course, limited historical data, given how innovative these projects are... and the technical issues are just the start.

Global Innovation Awards

Insurers' Flawed Understanding of ROI

Tech Secret to a Combined Ratio Below 100%

Winning Back Reinsurers' Confidence

Do You Have FOMO on Gen AI?

ITL Recommends

Future of Risk - Shifting Insurance to Predict & Prevent

Insurers' Flawed Understanding of ROI

Tech Secret to a Combined Ratio Below 100%

Winning Back Reinsurers' Confidence

Do You Have FOMO on Gen AI?

What Does 'Instant Issue' Really Mean?

The Experience/Efficiency Paradox

A Turning Point for Offshore Wind

Six Things

2 Words We Must Stop Using

Continuous Improvement Comes to Insurance

Emerging Technologies That Streamline Claims

The Experience/Efficiency Paradox

Do You Have FOMO on Gen AI?

Cyber Insurance at Inflection Point

A Turning Point for Offshore Wind

Subscribe to Six Things Today!

Subscribe to Six Things Today!

ITL On Demand

ITL Focus: Resilience & Sustainability

This Month's Focus Topic

ITL Partners

From Our Partners

WE’VE GOT YOU COVERED!

RESILIENCY IN TIMES OF CHANGE: RETHINKING INSURANCE TO HELP SMBS THRIVE

REINVENTING INSURANCE WITH GENERATIVE AI

WHY INNOVATION FAILS (AND HOW YOU CAN SUCCEED)

OPERATIONAL EFFICIENCIES IN LEAD ALLOCATION FOR AGENTS

INFLATION AND INSURANCE REPLACEMENT COSTS