ITL Programs

Insurance Thought Leadership (ITL) delivers engaging, informative content from our global network of thought leaders and decision makers. Our content contributors are transforming the insurance and risk management marketplace through knowledge sharing, big ideas, innovative technology, and real-life applications.

ITL shares thought leadership on a wide variety of topics, including insurance innovation and emerging technology, curating the best ideas from the brightest minds on our website, in our weekly email newsletter, Six Things, our specialty newsletters, and webinars.

 

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ITL On Demand Webinars

ITL On Demand is a webinar program focused on important opportunities for innovation in risk management and insurance. Moderated by ITL Editor-in-Chief Paul Carroll, the webinars draw on experts from across the industry, from promising startups to the largest incumbents. Hot-button topics include blockchain, AI, telematics and IoT — and their potential to slash costs while opening new markets for companies across the insurance ecosystem.

Current On-Demand Webinars Include: 

  • Turning Underwriting Inside Out
  • Global Insurance Forum Experts Series: An Interview with Ken Mungan
  • Global Insurance Forum Experts Series: An Interview with Olav Cuiper
  • Global Insurance Forum Experts Series: An Interview with Mick Moloney
  • Can Insurers Be At Least A Bit Optimistic On Inflation?
See Our ITL On Demand Lineup

ITL Focus

ITL FOCUS puts a spotlight each month on a different topic that is driving innovation in risk management and insurance.

A collection of curated content from our vast library, each month’s FOCUS includes webinars, featured authors and more to offer a comprehensive look at the topic of the month.

Check Out All ITL Focus Content

This Month's Focus Topic 

Focus on Underwriting

The thought that keeps rattling around in my head as I think about underwriting these days is: How can you make accurate predictions about risk based on historical experience... when the world has decided to throw so much of that experience out the window?

COVID-19 changed all sorts of assumptions about life expectancy, at least in the short run and perhaps in the long run; we just don't know yet. The pandemic also reset our patterns of work, changing the risks associated with buildings and with those who work in offices and factories -- or maybe not, as more companies insist on a return to the office.  

Inflation came out of nowhere for the first time in decades and made just about every sort of claim more expensive, especially in auto, where supply chain issues sent car prices through the roof. Now, inflation is subsiding... we think... but how fast? 

And don't get me started on the Russian invasion of Ukraine, a stunner that not only created tons of business risks but that greatly stepped up the general geopolitical uncertainty, including on the possibility that China will invade Taiwan.

I wish I had an answer for underwriters. Instead, as usual, I have a story. It's one that was told to me in 2000 by Gary Loveman, a Harvard Business School professor who rather unexpectedly found himself being asked to be COO at Harrah's and who reinvented loyalty programs, initially for Harrah's and eventually for the whole gambling industry. 

The analogy is far from perfect. Regulations will prevent insurers from implementing many of the ideas. That's why I used the word "dream" in the headline, rather than offering a concrete proposal. But there may be aspects of his ideas that can help with underwriting -- and it's a good story....

 

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