Leadership

State Farm's sweeping cuts to agent compensation signal how private equity thinking now shapes even mutual insurers' operating models.

At 66, a cybersecurity veteran trades retirement planning for startup building and learns that success doesn't depend on yeses; it requires "not no"'s. 

As fraud concerns surge, insurers must rethink outreach strategies to break through consumer skepticism and prove authenticity at first contact.

Insurance leaders must build workforce strategies alongside AI deployment, retraining employees for higher-value roles as automation reshapes traditional insurance functions.

Modeling helps insurance leaders bridge stakeholder divides by translating complex transformation challenges into shared understanding across functions.

Legacy businesses face a critical choice: adapt while preserving core values or risk obsolescence by resisting necessary change.

Leaders skilled at calibrating disclosure for different stakeholders can inadvertently omit critical information when building support for high-stakes initiatives.

Insurance leaders often mistake compliance for culture. Here are five crucial steps that will let you build the sort of agile culture that AI requires.