Leadership

Operational challenges often become rationalized clutter; reframing them through expertise rather than experience unlocks breakthrough solutions.

Widening protection gaps demand insurers transform from risk transfer to resilience providers or face existential decline.

When performance outpaces achievement, high-achieving women recalibrate. That's a problem for all of us.

Large insurance distributors are poised to acquire carriers as AI and private equity remove traditional barriers.

Banks lost customers' trust one automated interaction at a time. Insurers are making the same mistakes. 

The insurance industry's trust frameworks miss how algorithmic failures cascade across AI, human stewards, and systemic legitimacy.

Global capability centers have evolved from cost centers into strategic innovation engines driving competitive advantage in 2026.

Incumbents have operational context advantages AI-native startups can't replicate, but the window to leverage them is closing.