Agent & Broker

Insurance leaders keep leaning on the “best practices” mantra, but without real investment in AI, they won't see more than incremental change.

AI technology helps insurance agencies streamline customer communications while maintaining consistency and compliance standards.

Insurance carriers must innovate their captive agent models or risk losing talent to independent distribution channels.

Commercial insurance technology platforms are emerging as the solution to fragmented systems that waste agents' valuable client-facing time.

AI transforms long-term care planning by offering personalized projections and strategies for an aging population's future needs.

Independent agents say carriers can gain a competitive edge and build deeper connections by improving process, communication and technology.

Analysis of trends from Q4 2024 suggest property and worker's comp rates will remain stable, while general liability and excess/umbrella markets are softening.

New technology can resolve user pain points, improve customer experiences, and drive big changes in sales strategies and business models.