Hidden Risks in Teen Cellphone Bans By Sharon Orr Increasing school cellphone bans create liability exposures that insurance professionals must help clients navigate carefully.
Southern Employers Must Rethink Benefits By April Husted Matt Fisher Southern businesses invest more in benefits yet lose talent, making Q4 enrollment their strategic retention opportunity.
Gen Z and the Coverage Gap By Todd Sangid Gen Z homeowners face a dangerous contradiction: rising property damage fears paired with plans to cut coverage.
Grow Where the Data Tells You By Larry Neilson Jeff Neilson Here is a road map to expanded opportunities for carriers, MGAs and insurtechs.
Agencies Need Multilingual Customer Support By Faheem Shakeel Language barriers challenge insurance agencies' growth, but multilingual CRM technology transforms these obstacles into competitive advantages.
International Broking: Beyond the Transactional View By Arthur Michelino As multinational programs grow complex, international broking demands system coordination over traditional workflow management.
AI, Culture Can Reduce Insurance Agent Burnout By Rahul Kumar With over half of frontline insurance agents facing burnout, insurers embrace AI technology and cultural reforms.
Technology Transforms Independent Insurance Agencies By Brenna Johnson Independent insurance agencies are adopting digital payment, renewal and reporting technologies to streamline operations.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.