Image How to Futureproof Your Brand By Brent Williams Established insurers must balance brand legacy with digital innovation to deliver modern claims experiences that today's consumers demand.
Image AI Everywhere, But Nowhere in Your Captive? By Randy Sadler As AI liability lawsuits multiply and regulations evolve, captives offer businesses flexible coverage for emerging risks.
Image Are Insurers' Capital Models Outdated? By Melanie Groisne Traditional capital modeling fails to capture fast-changing, connected risks. Innovation needs to drive toward dynamic, scenario-based approaches.
Image Warehouse Tech Transforms Risk Models By Ellie Gabel Connected warehouse technology forces insurers to abandon static risk models for dynamic, data-driven assessments.
Gen Z and the Coverage Gap By Todd Sangid Gen Z homeowners face a dangerous contradiction: rising property damage fears paired with plans to cut coverage.
Southern Employers Must Rethink Benefits By April Husted Matt Fisher Southern businesses invest more in benefits yet lose talent, making Q4 enrollment their strategic retention opportunity.
Grow Where the Data Tells You By Larry Neilson Jeff Neilson Here is a road map to expanded opportunities for carriers, MGAs and insurtechs.
Insurance Ecosystems: Navigating an Unfamiliar World By Alan Demers Stephen Applebaum Traditional auto insurance models crumble as ecosystem partners must collaborate to navigate a rapidly changing market.
2025 Mid-Year Check-In on Insurance By David Seider Strong loss ratios are driving auto insurers toward market share growth despite brewing economic uncertainty.
It's Time for Bold Collaboration on AI Fraud By Pete Miller Rapid changes in auto insurance fraud demand collaboration among stakeholders across the risk management and insurance ecosystem.
How to Futureproof Your Brand By Brent Williams Established insurers must balance brand legacy with digital innovation to deliver modern claims experiences that today's consumers demand.
The New Role of Data Analytics in P&C By Mohit Sharma Looking in the rearview mirror doesn't work any more. Carriers must transform analytics from passive scorekeeping into decision-making engines.
Cross-Selling and Upselling at TPAs By Chris Taylor While TPAs chase acquisition-driven growth, many ignore lucrative cross-selling and upselling opportunities among current clients.
AI Everywhere, But Nowhere in Your Captive? By Randy Sadler As AI liability lawsuits multiply and regulations evolve, captives offer businesses flexible coverage for emerging risks.
Warehouse Tech Transforms Risk Models By Ellie Gabel Connected warehouse technology forces insurers to abandon static risk models for dynamic, data-driven assessments.
Cross-Selling and Upselling at TPAs By Chris Taylor While TPAs chase acquisition-driven growth, many ignore lucrative cross-selling and upselling opportunities among current clients.
Agencies Need Multilingual Customer Support By Faheem Shakeel Language barriers challenge insurance agencies' growth, but multilingual CRM technology transforms these obstacles into competitive advantages.
International Broking: Beyond the Transactional View By Arthur Michelino As multinational programs grow complex, international broking demands system coordination over traditional workflow management.
Ukraine: Insurance Under Fire By Mykhailo Hrabovskyi War-tested Ukrainian insurers offer lessons in operational resilience for global markets.
How to Unlock Life Insurance's 'Living Benefits' By Hari Srinivasan Financial stress affects 66% of employees and exposes critical gaps in how HR communicates life insurance's living benefits.
Life Insurance Needs More Women Leaders By Nicole Mwesigwa Life insurance's AI-driven transformation demands more women leaders to ensure ethical implementation and collaborative, customer-focused innovation.
How to Fix Behavioral Health Coverage By Jim Szyperski Behavioral health lacks the operational infrastructure of other specialties, creating costly friction that threatens network sustainability.
Gen Z and the Coverage Gap By Todd Sangid Gen Z homeowners face a dangerous contradiction: rising property damage fears paired with plans to cut coverage.
Can Insurtech Fix Homeowners Insurance? By Matteo Carbone Even a 20% gain in operational efficiency doesn't move the needle enough. The real opportunity is in "connect and protect."
Cross-Selling and Upselling at TPAs By Chris Taylor While TPAs chase acquisition-driven growth, many ignore lucrative cross-selling and upselling opportunities among current clients.
AI Everywhere, But Nowhere in Your Captive? By Randy Sadler As AI liability lawsuits multiply and regulations evolve, captives offer businesses flexible coverage for emerging risks.
How Insurtechs Must Build Ethical AI By Sam Peters Insurtechs embracing AI gain competitive advantages but face mounting ethical, security and compliance challenges.
When Foreign Policy Becomes Economic Policy By Insurance Thought Leadership The Insurance Information Institute Triple-I Chief Economist Michel Léonard says the confusion in the U.S. economy stems from an unlikely source: a radical shift in foreign policy.
The Growing Toll of Secondary Perils By Bill Clark Parametric reinsurance offers a new approach to managing the increasing threat of secondary perils, providing much-needed financial protection for insurers.
Broker View From the Trading Floor By Neville Ching As a consequence of the hard market, the 2023 full-year results from the reinsurance sector are expected to be record-breaking.
How Cedents Can Win Reinsurance Race By Jerad Leigh Here are three lessons from the most recent renewal cycles that can guide cedents looking to get the best result from their reinsurance placements.
Are Insurers' Capital Models Outdated? By Melanie Groisne Traditional capital modeling fails to capture fast-changing, connected risks. Innovation needs to drive toward dynamic, scenario-based approaches.
September 2025 ITL FOCUS: Resilience and Sustainability By Insurance Thought Leadership ITL FOCUS is a monthly initiative featuring topics related to innovation in risk management and insurance.
The New, Much-Needed Conversation on Resilience By Insurance Thought Leadership As natural catastrophes intensify, Marsh's Francis Bouchard says the focus should shift away from how to price risk and toward "insurability."
Are Insurers' Capital Models Outdated? By Melanie Groisne Traditional capital modeling fails to capture fast-changing, connected risks. Innovation needs to drive toward dynamic, scenario-based approaches.
Warehouse Tech Transforms Risk Models By Ellie Gabel Connected warehouse technology forces insurers to abandon static risk models for dynamic, data-driven assessments.
The Insurance Polycrisis: Don’t Panic, Prepare! By Dean LaPierre Information overload amplifies familiar insurance risks into perceived polycrisis, though historical data suggests industry resilience remains intact.
The New Role of Data Analytics in P&C By Mohit Sharma Looking in the rearview mirror doesn't work any more. Carriers must transform analytics from passive scorekeeping into decision-making engines.
Actuarial Transformation Hinges On Human Elements By Tony Schweiss Anderson Olson While many insurers attempt actuarial transformation, most fail by prioritizing technical solutions over organizational communication.
The Need to Speed Up Underwriting By Katie Kahl Speed-driven consumer expectations are forcing life insurers to abandon legacy underwriting and adopt digital solutions.
