Emerging Technologies

The convergence of AI and human intelligence can streamline claims processing, detect fraud and rewrite the narrative of settlements.

An industry standard has taken hold that will let smart-home devices talk to each other seamlessly, setting the stage for a wave of innovation.

Just a week after robotaxis received unlimited approval to operate in San Francisco, Cruise is ordered to cut service in half. 

California's decision to give robotaxi services free rein in San Francisco will lead to a host of next steps, and quickly.

ITL FOCUS is a monthly initiative featuring topics related to innovation in risk management and insurance.

This month's focus is Embedded Insurance

ITL's Paul Carroll interviews Chris Bassett, senior director at Capgemini, on reimagining embedded insurance through a "point of design" approach, emphasizing seamless alignment with integrated offerings.

To ensure system integration and automation deliver on so many promises, there are five key steps insurers should take. 

Automated, in-app support can help underwriters, adjusters, agents and service representatives learn to use their software more effectively.