Silver Wave of Retirement Is Golden Opportunity By Michelle Westfort As 400,000 insurance professionals retire by 2026, the industry can transform talent strategies and attract next-generation workers.
Transforming Insurers' Talent Strategies By Stella Ioannidou With just 9% of people in tech roles in insurance, pacesetters are transforming talent strategies to thrive in our digital world.
Understanding Gen Z in the Workforce By Kristin Tugman As Gen Z reshapes the workforce, employers must prioritize community, compensation and mental health initiatives.
Why to Hire Female Retirees By Risa Ryan Insurance companies can and should tap experienced female retirees for project work amid retirement inequality.
To Keep the Talent, Fix the System By Bryan Dooley Insurance leaders keep leaning on the “best practices” mantra, but without real investment in AI, they won't see more than incremental change.
How to Attract the Next Generation of Insurance Talent By Darren Bloomfield Insurers must modernize their workflows and invest in automation. Gen Z will refuse to tolerate systems and processes that make them inefficient.
20 Issues to Watch in 2025 By Kimberly George Mark Walls While many more than 20 key issues matter for risk managers, climate change, mental health, and aging infrastructure are among those that stand out.
Insurance Industry Battles DEI Fatigue By Desmond Marryshow The insurance industry faces a retention crisis as voluntary turnover soars amid workplace culture challenges.
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).