AI and Skills-Based Hiring By Mim Senft Skills-based hiring and skills-based salary levels can mean better results and access to a wider pool of talent at a time when AI is increasing the pace of change.
Why to Invest in Support for Employee Caregivers By Patti Goldfarb Support programs demonstrate a commitment to employees' well-being, increase productivity, reduce absenteeism and enhance the employer brand.
Decoding the Talent Exodus in Insurance By Pat Caldwell Here’s why I believe the insurance industry should look at the exodus of underwriting talent as an opportunity instead of a crisis.
3 Steps to Weather the Coming Labor Crunch By Arthur Ozeki The time is now for insurance companies to change how they think about hiring, retention and technology.to ensure a strong pipeline of talent.
How and Why to Tap Into Global Talent By Andrew Noonan Here are four key strategies insurance companies should consider when expanding into international markets.
The Evolving Claims Professional By Steve Laudermilch With short staffing and less experienced adjusters, organizations must equip claims professionals with better, data-driven tools.
Why Take a Job in Insurance? By Amy Halliburton Here are five reasons! We'll start with the fact that employees have the privilege of helping people at key moments in their lives.
6 Words to Focus Your AI Innovation Strategy By Chunka Mui Is it time for insurers to go big on ChatGPT? The short answer is no. The right approach is: Think Big, Start Small and Learn Fast.
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.