Strategic Priorities 2025: A New Operating Business Foundation for the New Era of Insurance

Discover why now is the time for insurers to embrace tech-driven transformation. Learn how modern operating models unlock efficiency, innovation, and long-term profitable growth.

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Traditional insurance models are no longer fit for today’s fast-evolving landscape. Mounting costs, outdated systems, and shifting customer expectations demand a bold transformation. This new research reveals why now is the time for insurers to modernize their operating models – leveraging Cloud, AI/ML, GenAI, IoT, and more – to drive efficiency, innovation, and sustainable growth. Discover how industry leaders are reimagining their foundations to stay competitive and profitable.  

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Sponsored by ITL Partner: Majesco


ITL Partner: Majesco

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ITL Partner: Majesco

Majesco isn’t just riding the AI wave — we’re leading it across the P&C, L&AH, and Pension & Retirement markets. Born in the cloud and built with an AI-native vision, we’ve reimagined the insurance and pension core as an intelligent platform that enables insurers and retirement providers to move faster, see farther, and operate smarter. As leaders in intelligent SaaS, we embed AI and Agentic AI across our portfolio of core, underwriting, loss control, distribution, digital, and pension & retirement administration solutions — empowering customers with real-time insights, optimized operations, and measurable business outcomes.


Everything we build is designed to strip away complexity so our clients can focus on what matters most: delivering exceptional products, experiences, and long-term financial security for policyholders and plan participants. In a world of constant change, our native-cloud SaaS platform gives insurers, MGAs, and pension & retirement providers the agility to adapt to evolving risk, regulation, and market expectations, modernize operating models, and accelerate innovation at scale. With 1,400+ implementations and more than 375 customers worldwide, Majesco is the AI-native solution trusted to power the future of insurance and pension & retirement. Break free from the past and build what’s next at www.majesco.com


Additional Resources

Modernize or Fall Behind: 2025 Retirement & Pension Top Industry Trends

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Closing the Insurance Customer Protection Gap: How Generational Differences in Risk, Readiness, and Coverage Are Redefining Insurance Value

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Bridging the Customer Protection Gap

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Transforming Specialty Insurance with AI

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Leaders Reinventing Insurance: Strategic Focus on Business Operating Model and Technology Foundation

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