Operational Efficiency

Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.

Modern legal software can identify risks, categorize them based on severity and relevance and propose tailored mitigation strategies.

Low-code digital tools are simplifying customer experience management and providing consumers more self-service capabilities. 

Recent developments in tracking technology and AI provide a formidable solution for vehicle thefts and inefficiencies in fleet management. 

Insurtech funding has been dropping since 2021 and hit a 20-quarter low in 4Q22. Will it rebound, continue on a flat path or decline further?

A more disciplined strategic road map will help insurers avoid spending time and resources on projects that are lower-priority.

Many insurers have come to rely too much on third-party IT vendors. Here is a list of tools and services that allow for self-sufficiency. 

Automated, in-app support can help underwriters, adjusters, agents and service representatives learn to use their software more effectively.