Image Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
Image Innovative In-House Legal Software By Evan Wong Modern legal software can identify risks, categorize them based on severity and relevance and propose tailored mitigation strategies.
Image Low-Code Tech Unlocks Capabilities for Consumers By Bill Schwaab Low-code digital tools are simplifying customer experience management and providing consumers more self-service capabilities.
Image Using GPS and AI to Improve Asset Tracking By Autumn Devine Recent developments in tracking technology and AI provide a formidable solution for vehicle thefts and inefficiencies in fleet management.
Image Insurtech Is at an Inflection Point By Tom Kussurelis Insurtech funding has been dropping since 2021 and hit a 20-quarter low in 4Q22. Will it rebound, continue on a flat path or decline further?
Image A New Approach to Resource Management By Brian Nordyke Jonathan Schwartz A more disciplined strategic road map will help insurers avoid spending time and resources on projects that are lower-priority.
Image How to Become Self-Sufficient on Tech By Ben Shory Many insurers have come to rely too much on third-party IT vendors. Here is a list of tools and services that allow for self-sufficiency.
Image How a 'Digital Adoption Platform' Drives Value By Khadim Batti Automated, in-app support can help underwriters, adjusters, agents and service representatives learn to use their software more effectively.
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
6 Words to Focus Your AI Innovation Strategy By Chunka Mui Is it time for insurers to go big on ChatGPT? The short answer is no. The right approach is: Think Big, Start Small and Learn Fast.
Has Insurance Become Too On-Demand? By Justin Kozak The "customer-centric" concept isn't wrong, but anything “centric” requires a balance. Has the pendulum swung past the point of effectiveness?