5 Strategies Reshaping Insurance in 2025 By Abhishek Peter Insurers that position themselves as risk partners—not just risk protectors—will win market share and customer loyalty.
Secure Collaboration Tools Are Critical By Gavin Beeman Purpose-built collaboration platforms enable insurers to transform operations while maintaining regulatory compliance and data security.
High-Dividend Equity Strategy Ideal For Insurers By Don Townswick Amid market volatility, dividend-focused equity strategies offer insurers stable income streams and superior risk-adjusted returns.
The Next Era of Insurance Operations By Lawrence Krasner Bobbie Shrivastav AI-powered operations emerge as insurance carriers' strategic imperative for sustainable growth and customer satisfaction.
3 Ways AI Can Help Insurance Agents Sell More By Michael Streit AI transforms independent insurance agencies by automating renewals, analyzing data, and optimizing marketing campaigns.
Insurers Face 3 Kinds of Debt By Alessandra Cox The focus is on technical debt, but process and organization debt also hamper insurance companies' innovation and growth.
The Competitive Advantage of Smarter Payouts By Russell Curzon Insurance providers must modernize payment systems as slow, inflexible claims payouts drive customers to switch carriers.
Agentic AI Will Transform Business By Prathap Gokul Agentic AI revolutionizes enterprise operations by enabling autonomous, adaptive systems that transform business processes across industries.
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).