Taylor Smith

Taylor Smith is the founder and president of Suite 200 Solutions.

The firm provides advisory services and market intelligence to claim executives, defense attorneys, technology providers and private equity.

Most Recent

The 2027 Chief Claims Officer

Taylor Smith

John Burge

Chief claims officers must transform their departments into AI-native ground-truth engines or risk becoming the bottleneck in enterprise transformation.

All Articles

Mining the Rich Data in P&C Claims Testimony

Taylor Smith

Michael Okerlund

Property and casualty insurers that analyze testimony at scale will price risk more accurately than competitors relying on instinct alone.

Close-up image of a hand holding a dark brown gavel and banging it against a table

We’re Losing Billions—Before We Ever Get to Court

Taylor Smith

John Burge

The cultural instinct on the defense side to “hold back” our strongest arguments has become a billion-dollar blind spot for the insurance industry.

The Tripling of Verdict Size Post-COVID

Taylor Smith

John Burge

An analysis of 11,000 P&C verdicts shows the power of granular data to make judgments fairer--shaping all the settlements that are based on those damage amounts.

Are We Losing Our Negotiating Power?

Taylor Smith

John Burge

The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..