The Strategic Advantage Hiding in Plain Sight By Don Connelly Despite industry innovation focus, the biggest growth opportunity lies in improving long-term care conversations.
What Life Insurers Can Learn From P&C By Gayle Herbkersman Life insurers lag behind P&C carriers in claims digitization, creating an unsustainable innovation gap in today's digital landscape.
Life Insurance Needs More Women Leaders By Nicole Mwesigwa Life insurance's AI-driven transformation demands more women leaders to ensure ethical implementation and collaborative, customer-focused innovation.
How to Unlock Life Insurance's 'Living Benefits' By Hari Srinivasan Financial stress affects 66% of employees and exposes critical gaps in how HR communicates life insurance's living benefits.
The Need to Speed Up Underwriting By Katie Kahl Speed-driven consumer expectations are forcing life insurers to abandon legacy underwriting and adopt digital solutions.
How to Fix Behavioral Health Coverage By Jim Szyperski Behavioral health lacks the operational infrastructure of other specialties, creating costly friction that threatens network sustainability.
The Fraud Fight's New Frontier By Colin DeForge Jennifer Johnson Criminal gangs are creating synthetic identities, insuring them and killing them off. Insurers are falling behind in the AI arms race.
AI Tools That Detect Healthcare Provider Fraud By Olga Vinichuk Evolving provider fraud schemes require multimodal AI tools to protect health payers' dwindling reserves.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.