Data Analytics

AI shifts insurance claims operations from fraud detection to customer service, shedding the industry's tech-laggard reputation.

Insurers' higher AI standards will drive three key technology shifts as they demand substance over style in 2026.

Record $14.6 billion fraud highlights an urgent need for entity resolution technology in P&C operations.

Real-time analytics help independent agencies shift from reactive problem-solving to proactive performance management and growth.

Insurers adopt AI at breakneck speed, yet legacy technology barriers prevent most from achieving meaningful ROI. A platform-based approach is needed.

System fragmentation threatens agencies as 2026 digital investment surges and informed consumers verify information in real time.

Insurers are entering 2026 with one clear mandate: Strengthen the core to unlock scalable, AI-enabled growth. 

Insurance organizations are deploying AI and semantic ontologies to transform data quality challenges into competitive weapons.