Prathap Gokul

Prathap Gokul is a consulting partner with the analytics and insights group in TCS’ banking, financial services and insurance (BFSI) business unit.

He has over 23 years of industry experience in P&C, life and retirement and corporate functions. His areas of interest include evangelizing data and AI as the foundational elements of clients’ transformation journeys, enhancing data visibility in the business sphere and promoting the acceptance of non-traditional data, unstructured data and alternative data for business value and growth.

Most Recent

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Using AI to Better Manage Closed Blocks

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Consolidators that are in the business of acquiring closed life insurance blocks often face challenges. Data and AI strategies offer a way out.

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Digital Twins Are the Future

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A digital twin lets executives rehearse the future by providing an AI-driven platform that allows for lifelike simulation.

Six Things

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2 Words We Must Stop Using

By Paul Carroll

If we really want to put the customer at the center of everything we do, we have to start by giving up on two words: "adjuster" and "losses."

Continuous Improvement Comes to Insurance

Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.

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Emerging Technologies That Streamline Claims

The convergence of AI and human intelligence can streamline claims processing, detect fraud and rewrite the narrative of settlements.

2

The Experience/Efficiency Paradox

Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).

3

Do You Have FOMO on Gen AI?

Tech leaders are feeling pressure to integrate generative artificial intelligence into their programs, but some caution is in order.

4

Cyber Insurance at Inflection Point

What happens next will depend on how clearly underwriters, brokers and insurance buyers commit to building resilience.

5

A Turning Point for Offshore Wind

The scale and scope of the global offshore wind rollout is epic but needs to be fast-tracked by financial institutions, corporates and governments.

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Future of Risk - Shifting Insurance to Predict & Prevent

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Insurers' Flawed Understanding of ROI

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Tech Secret to a Combined Ratio Below 100%

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Deepak Karthikeyan

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Winning Back Reinsurers' Confidence

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Do You Have FOMO on Gen AI?

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What Does 'Instant Issue' Really Mean?

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The Experience/Efficiency Paradox

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A Turning Point for Offshore Wind

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