Annual cybersecurity training no longer suffices as AI-powered threats grow more sophisticated, demanding insurers adopt continuous, personalized employee education.
...It has a design problem. Insurers risk wasting AI investments by prioritizing technology over understanding the workflows and needs of the people using it.
Insurance leaders must build workforce strategies alongside AI deployment, retraining employees for higher-value roles as automation reshapes traditional insurance functions.
Annual cybersecurity training no longer suffices as AI-powered threats grow more sophisticated, demanding insurers adopt continuous, personalized employee education.
As generating traffic becomes a commodity capability, competitive advantage shifts from managing customer relationships to participating in their decisions.
Bob Marshall, CEO of Whisker Labs and the poster child for Predict & Prevent, explains what it takes to bring an IoT-based innovation to a conservative, data-driven industry.