Innovation & Technology

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Why We Need New Billing Models

By

Denise Garth

Changes in customer behavior are creating a series of “from – to” shifts that have huge implications for billing and payments and require a quick response.
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Elon Musk Is Wrong About AI

By

Vivek Wadhwa

In painting a rosy and likely unrealistic picture of what AI can and can't do, Musk has, in our view, misled the public about how far we still have to go.
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Time to Start Issuing Metaverse Policies?

By

Michael Giusti

This might be the time to start exploring how the metaverse might find its way into insurance policies in the near future.
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Auto Insurance in the Hyperconnected World

By

Matteo Carbone

Telematics is becoming a necessary capability for dealing with the future of insurance, especially in auto, and capabilities will only grow from here.

AI & Machine Learning

Binary and technology on a blue background showing AI

Elon Musk Is Wrong About AI

In painting a rosy and likely unrealistic picture of what AI can and can't do, Musk has, in our view, misled the public about how far we still have to go.

Robot hand holding out a projected image of an AI brain

The Way to Address Climate Change

Guy Attar

Climate change is one of the most pressing issues in the insurance industry today, but forward-thinking insurers have found the way to combat it: AI.

Multiple illuminated light bulbs hanging from a ceiling

"Intelligent Decision-Making" Is the Future

Stuart Rose

An increase in digitization, the rise of AI and better value-tracking methodologies have paved the way for more advanced technology like "intelligent decision-making."

Blockchain

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ITL FOCUS FEBRUARY: Blockchain

Insurance Thought Leadership

While blockchain has been an intriguing topic for some time now, interest has skyrocketed in recent months.

Interview with Sanjeev Chaudhry

Paul Carroll

As part of this month's ITL Focus on blockchain, we spoke with Sanjeev Chaudhry, founder and CEO of Gigaforce, about how far blockchain has already progressed as a force in the insurance industry and about where it can go from here.

Blockchain: The Next Big Thing

Robin Westcott

Blockchain technology has game-changing implications for data sharing and how we underwrite, determine loss-costs and more.

Cyber

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Coping With Insider and Outsider Fraud

Kevin Mason

Antonio Trotta

Recent macroeconomic events involving supply chain slowdowns, flexible work arrangements and rising inflation have paved the way for a possible uptick in crime.

Fractals and geometric shapes in the light

The Challenge of Quantum Resilience

Vaibhav Uttekar

Quantum computing, in the wrong hands, could create a multitude of digital risks, including advanced cyberattacks -- a significant problem for the insurance industry.

Green numbers showing cyber and a hacker entering the system

The Weak Point in Cyber Security

Joseph Carson

The best place to start is by securing a well-known defensive weak point: privileged access that has administrator-level powers.

Data Analytics

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Why APIs Work Better in the Cloud

Ravi Krishnan

While APIs have become commonplace, we are running into the danger of creating too many point-to-point tethered connections and losing the value that we had found.

How Analytics Can Democratize Insurance

Randy Sykes

Analytics are finally catching up to the vision, letting everyday business users harness the power of data through easy-to-use tools and advanced automation.

The New Age of Insurance

Hemant Elhence

Insurers have at their disposal incredible amounts of data, and powerful analytics can turn it into business intelligence better than traditional tools.

Ecosystems

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Why Everyone Wins With IaaS

Bill Suneson

Insurers and their distribution partners must evolve and convert new customers where they already choose to spend their money, no matter where that is.

Fish swimming in the deep blue ocean showing an ecosystem

5 Key Questions for P&C Insurers

Laura Drabik

Policyholder needs are evolving fast—and so are the opportunities to leverage an endless stream of innovations by forming an insurtech ecosystem.

The Power of Ecosystem Transformation

Nag Vaidyanathan

The ecosystem model empowers technology departments by getting them closer to the end customers, positioning them as supporters of business strategy.

Emerging Technologies

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The Latest Trends in Insurtech

Jeff Goldberg

While investment slowed in the early phases of the pandemic, it rebounded strongly in 2021: Levels during the first half equaled the total for all of 2020.

The Way to Address Climate Change

Guy Attar

Climate change is one of the most pressing issues in the insurance industry today, but forward-thinking insurers have found the way to combat it: AI.

Six Things: May 10th, 2022

Insurance Thought Leadership

It's Time to Rethink the Spreadsheet. Plus, Return to In Person Events, COVID Drives Tech in Workers' Comp; The Next Evolution of Insurance; and more.

Going Digital

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an ipad with min shopping cart, credit card, credit card machine and piggy bank on it. There is a yellow background.

The Future of Electronic Payments

While many hail cryptocurrency as a revolution, a free, secure system developed in India may hold greater promise for exchanging money digitally.

Why We Need New Billing Models

Denise Garth

Changes in customer behavior are creating a series of “from – to” shifts that have huge implications for billing and payments and require a quick response.

Time to Start Issuing Metaverse Policies?

Michael Giusti

This might be the time to start exploring how the metaverse might find its way into insurance policies in the near future.

IOT

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Six Things |December 7, 2021

Insurance Thought Leadership

IoT comes into focus. Plus, dramatic shift in underwriting ahead; premature failure in CPVC pipes; 5 trends to watch in commercial auto; and more.

IoT Comes Into Focus

Paul Carroll

A new report offers sharp insights into how the IoT will develop from here and into how insurers should adjust as they try to use it in products and services.

The Intersection of IoT and Ecosystems

Matteo Carbone

Insurers can build a sort of digital twin of the customer, then tailor their offerings and improve the customer experience.

Telematics

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Auto Insurance in the Hyperconnected World

Matteo Carbone

Telematics is becoming a necessary capability for dealing with the future of insurance, especially in auto, and capabilities will only grow from here.

How IoT Shifts Insurance's Paradigm

Steve Hernandez

Traditional discussions of react, repair and replace are changing to predict, prevent and protect. Part of this transition has been supported by the IoT.

UBI Needs a Technology Leap

Marc Gordan

As much progress as the industry has seen in recent years, we can't categorize UBI participation as mainstream when only 22% of people reported being in a program.