The Power of Diversity By Insurance Thought Leadership In this Future of Risk conversation, Deb Smallwood explains how breakthroughs in AI create openings to finally advance the industry's diversity goals.
How to Address Agencies' Talent Shortage By Jessica Lee Despite representing a skilled, educated, untapped talent pool, neurodiverse candidates are largely underemployed.
Checking Our Progress on Inclusivity By Betsy Myatt Recent data found only 19% of board seats and only 12% of top officer positions are held by women.
Image Did SCOTUS Just Kill DEI? The U.S. Supreme Court decision banning the use of race in college admissions imperils corporate programs on diversity, equity and inclusion.
Solving the Puzzle on Inclusion By Michele Lamarre The keys to progress on DEI are becoming clearer. It hinges on workplace experience, company culture and a consistent approach.
The Changing of the Guard By Michael Morrissey Baby Boomers are aging out of insurance company board seats. Specialized training can help bring newcomers up to speed.
We Must Be Diverse by Design By Jess Keeney We crave diversity because we know it serves all people with speed, intelligence and transparency and delivers better business outcomes.
The Many Facets of DEI By Dr. Nika White DEI encourages us to understand and feel empathy for the experiences of others. When we do this, attitudes and behaviors change.
6 Words to Focus Your AI Innovation Strategy By Chunka Mui Is it time for insurers to go big on ChatGPT? The short answer is no. The right approach is: Think Big, Start Small and Learn Fast.
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.