Jess Keeney

Jess Keeney is chief product officer at Duck Creek.

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We Must Be Diverse by Design

We crave diversity because we know it serves all people with speed, intelligence and transparency and delivers better business outcomes.

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Humanized Experiences Are the Key

Jess Keeney

Humanized experiences are the only way insurance can successfully digitally transform to serve its purpose. Let’s look at our future through this lens.

Six Things

Maybe OEMs Aren't Such a Threat to Auto Insurers

By Paul Carroll

Tesla's problems developing an insurance business suggest the auto behemoths may not be as threatening as once thought.

2024 Outlook for AI in Insurance

insurers will provide more accurate underwriting, efficient claims processing and a personalized customer experience.

AI at the Center of CL-AI-MS

Here is a sort of use-case wish list for AI in insurance, focused on the most repetitive and demanding claim functions.

An Insurance Agent’s Guide to SEO Marketing

Imagine if your agency was the top result on Google to questions about how much coverage costs or what policy a business needs.

Common Misperceptions on Embedded Insurance

A better understanding of what “embedding” means can lead to smarter solutions for agencies, carriers and companies,

Why to Use Alternative Dispute Resolution

ADR offers a new route for injured workers to receive care from reputable doctors and caregivers in an efficient, cost-effective way.

AI + Data Is a Force Multiplier in P&C

The power of machine learning is amplified by the growing market of third-party data available to train and refresh models.

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