Image The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Image Emerging Technologies That Streamline Claims By Vince Cole The convergence of AI and human intelligence can streamline claims processing, detect fraud and rewrite the narrative of settlements.
Image A Secret Weapon Against Claims Inflation By Ben Zatlin An active, efficient accident management program can save hundreds of dollars per claim and potentially cut days off a claim’s cycle time.
Image 5 Ways Generative AI Will Transform Claims By Jeff Gurtcheff Generative AI will revolutionize how carriers, third-party administrators and medical management firms operate and the results they can deliver.
Image Top 10 P&C Insurance Technology Trends By Abhishek Peter These technology trends will reshape the way insurance companies operate, interact with customers and mitigate risks.
Image Bringing Innovation From Australia to U.S. By Greg Oslan Severe environmental threats, together with Australia’s regulatory landscape, have catalyzed insurers to adopt new technology quickly.
Image Claims Leaders Face a Paradox By Raymond Mazzotta Richard Vonesh They need to challenge their assumptions and expectations, redefine business optimization and draw up a new map.
Image How to Prepare for Hail Season By Chris Howell 6.2 million properties in the U.S. experienced one or more damaging hail events in 2020, making these warm months a very busy time.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.
Liability Lurks in Obesity Epidemic By David Geller A wave of drugs is being prescribed for obesity but may lead to the same sorts of huge liabilities that e-cigarettes have.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.