Claims

Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).

The convergence of AI and human intelligence can streamline claims processing, detect fraud and rewrite the narrative of settlements.

An active, efficient accident management program can save hundreds of dollars per claim and potentially cut days off a claim’s cycle time.

Generative AI will revolutionize how carriers, third-party administrators and medical management firms operate and the results they can deliver.

These technology trends will reshape the way insurance companies operate, interact with customers and mitigate risks.

Severe environmental threats, together with Australia’s regulatory landscape, have catalyzed insurers to adopt new technology quickly.

They need to challenge their assumptions and expectations, redefine business optimization and draw up a new map.

6.2 million properties in the U.S. experienced one or more damaging hail events in 2020, making these warm months a very busy time.