Claims

It's time to stop simply reacting to plaintiffs' counsel and to become more aggressive through data-driven counter-anchoring.

Property claims stretch beyond 32 days, but agentic AI offers carriers breakthrough speed while elevating human adjuster expertise.

Insurers hemorrhage millions on manual claims processing; targeted automation slashes costs by half within months.

Deepfakes and AI-generated fraud are infiltrating claims intake, pushing carriers to deploy homeland security-grade biometric verification tools.

Sophisticated fraud thrives in fragmented data. Entity resolution, knowledge graphs, and geospatial analytics can unite disparate records and expose hidden networks.

AI deployment mandates real instrumentation in claims processing—and finally makes achievable what operations should have built decades ago.

Huge subpoena volumes are exposing gaps between insurers' legal operations capacity and current litigation demands.

Claims automation has mastered speed, but the next era of P&C transformation demands decision quality, fairness, and defensibility.