Anurag Shah

Anurag Shah is head of products and solutions at Newgen Software.

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AI Drives Insurance Industry Transformation

Insurance carriers trapped between legacy systems and customer expectations find AI bridges operational gaps across core functions.

Six Things

Car Makers Take a Dangerous Turn

By Paul Carroll

Auto companies are rolling out "hands free" systems that can lull drivers into a false sense of security.

Flawed Credit Data Threatens Insurance Decisions

Auto insurers must brace for customer financial stress as credit-based scoring proves unreliable after lending disruptions.

The Conversational Analytics Revolution

Data bottlenecks cost P&C insurers millions daily, but conversational analytics transforms complex queries into instant, natural language insights.

Insurance's 'Agentic AI' Problem

Terminology inflation around 'agentic AI' creates confusion in the market: Insurtech vendors are just rebranding existing automation.

Why Geopolitical Intelligence Is Now Key

As geopolitical threats surge and create a "polycrisis," insurers must pivot from reactive coverage to intelligence-driven risk prevention.

5 Imperatives Insurers Must Get Right by 2026

Insurers face a critical 18-month window to transform by embracing AI, data-driven innovation, capital flexibility, digital ecosystems, and data-driven decision-making.

How to Fix Insurance's Data Problem

Insurers spent $210 billion on IT in 2023, yet most fail to unlock their data's true business value.

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