AI & Machine Learning

Insurers that move swiftly and wisely to use the metaverse can enhance customer engagement and create new revenue streams.

Automation has already been widely accepted by the banking and financial industries. It is high time for insurers to adopt RPA.

With climate change bringing unpredictable and damaging weather patterns, AI can assist insurers as they navigate the ever-evolving threat landscape.

AI doesn't help much if it just tells you a customer is likely to leave. It has to be able to explain why, so you have a chance to fix the issue.

An embarrassing error by Google's alternative to ChatGPT knocked $100 billion off its market value--because it got ahead of itself in ways the rest of us can learn from. 

AI is helping leading insurers stay afloat in this difficult moment of business – securing their share of customers and ensuring profitability

AI's capabilities have surged so much that it has the potential in 2023 to dramatically raise the quality of claims handling and underwriting in workers’ compensation. 

Instead of asking how ethical a firm’s AI is, we should ask how far ethics is taken into account by those who design the AI, feed it data and use it to make decisions.