Image The Dawn of Gen AI In Insurance By Dustin Lemick Our Gen AI chatbot greatly improved customer engagement and question resolution--and opened our eyes to a host of other opportunities.
Image The Plaintiff Bar Is Winning in AI By Taylor Smith John Burge If you believe social inflation, nuclear verdicts and legal system abuse present existential risk, just wait until AI takes hold.
Image The Underwriter 2.0, in the Era of AI By Richard Hartley Greater digitization and AI will create more unity among underwriting, data strategy and technology teams, eliminating silos.
Image Potential for Automation in Auto Insurance By Jacob Fuller Insurers are not only streamlining operations, they’re setting new benchmarks for efficiency, accuracy and personalized service.
Image AI Bias in Life & Annuities Insurance By Jennifer Smith Left unchecked, biases can lead to discriminatory outcomes, potentially putting certain individuals or sectors at a disadvantage.
Image 10 Innovations Transforming Claims By Abhishek Peter Automated processes, AI-driven solutions and digital platforms enhance efficiency while placing customer satisfaction at the forefront.
Image A Reality Check for Generative AI By Laura Drabik It may require a 50X increase in processing workloads, which means P&C insurers need a modern, cloud-based infrastructure.
Image NFL Uses AI to Win; So Can We By Tyler Jones There is much to learn about how AI was used while we were eating buffalo wings and chips during the big game.
Tech Secret to a Combined Ratio Below 100% By Matteo Carbone Deepak Karthikeyan While large personal auto insurers have adopted telematics-based programs, they’re only scratching the surface of the potential benefits.
Insurtech Is at an Inflection Point By Tom Kussurelis Insurtech funding has been dropping since 2021 and hit a 20-quarter low in 4Q22. Will it rebound, continue on a flat path or decline further?
'Digital Twins': The Race Is On By Roger Arnemann The concept is widely adopted in manufacturing and supply chain. Insurers that integrate digital twins will significantly out-compete rivals.
Insurance in 2030: What Does the Future Hold? By Marie Carr In an increasingly fractured world, insurers have to cover a greater array and frequency of intensifying risks.