AI & Machine Learning

Incumbents have operational context advantages AI-native startups can't replicate, but the window to leverage them is closing.

Property carriers face a critical gap between AI vision and execution as they work to scale automation across claims workflows.

AI-driven appetite scoring can filter submissions, delivering efficiency gains in underwriting that exceed 30% across P&C lines.

AI deployment mandates real instrumentation in claims processing—and finally makes achievable what operations should have built decades ago.

ITL FOCUS is a monthly initiative featuring topics related to innovation in risk management and insurance.

There are so many high-quality new sources of information because of AI, but it has to be woven carefully into existing processes. 

AI patents are fast becoming insurance's most powerful competitive weapon, yet most carriers have no strategy to compete.

The insurance industry is at a pivotal moment. While automation has streamlined repetitive tasks, the next wave of transformation is here: AI agents that don't just execute—they think, learn, and adapt.