4 CX Insights for Insurers By Eileen Potter Half of insurance consumers welcome AI suggestions for their plans but expect measurable improvements first.
Vertical AI Agents in Insurance By Prathap Gokul Vertical AI agents with orchestrator-worker patterns are transforming complex insurance workflows, moving beyond traditional RPA limitations.
Life Insurance Needs More Women Leaders By Nicole Mwesigwa Life insurance's AI-driven transformation demands more women leaders to ensure ethical implementation and collaborative, customer-focused innovation.
How AI Tools Are Quietly Changing Work By Satyajit Shinde AI productivity tools are evolving beyond hype to deliver measurable workplace efficiency and seamless platform integration.
10 Game-Changing Insurance Technologies to Watch By Abhishek Peter From AI and blockchain to IoT sensors, 10 emerging technologies are transforming insurance operations and customer experiences in 2025.
The Future of AI-Driven Risk Mitigation By Sid Dixit AI is revolutionizing insurance risk management, enabling personalized assessments and loss prevention.
How Insurtechs Must Build Ethical AI By Sam Peters Insurtechs embracing AI gain competitive advantages but face mounting ethical, security and compliance challenges.
AI, Culture Can Reduce Insurance Agent Burnout By Rahul Kumar With over half of frontline insurance agents facing burnout, insurers embrace AI technology and cultural reforms.
Tech Secret to a Combined Ratio Below 100% By Matteo Carbone Deepak Karthikeyan While large personal auto insurers have adopted telematics-based programs, they’re only scratching the surface of the potential benefits.
Insurtech Is at an Inflection Point By Tom Kussurelis Insurtech funding has been dropping since 2021 and hit a 20-quarter low in 4Q22. Will it rebound, continue on a flat path or decline further?
'Digital Twins': The Race Is On By Roger Arnemann The concept is widely adopted in manufacturing and supply chain. Insurers that integrate digital twins will significantly out-compete rivals.
Insurance in 2030: What Does the Future Hold? By Marie Carr In an increasingly fractured world, insurers have to cover a greater array and frequency of intensifying risks.