AI & Machine Learning

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Insurance AI Needs Context Over Speed

By

Heavy AI investment yields limited returns in insurance because speed-focused automation lacks decision-making context.

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Responsible Underwriting Becomes Priority for Insurers

By

Deborah McBrearty

Tight margins and customer demands for transparency drive insurers to embrace responsible underwriting as a competitive necessity.

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Insurance's Silver Tsunami Knowledge Crisis

By

Anand Subramaniam

P&C carriers face knowledge drain from retiring boomers. AI, used well, can provide systematic processes to capture expertise.

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What’s Holding AI Back in Insurance

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Insurers adopt AI at breakneck speed, yet legacy technology barriers prevent most from achieving meaningful ROI. A platform-based approach is needed.

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How Carriers Must Be Strategic on AI

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Despite $10 billion in AI investment, only 7% of carriers achieve scale. It's time to decide if you must take the stairs, can find an escalator or, in the best case, can catch an elevator.

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AI Creates Insurance Exposures Beyond Cyber

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While cybersecurity dominates AI discussions, emerging intellectual property and professional indemnity exposures require immediate insurer attention.

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AI Drives Real-Time Agility in Insurance

By

Aviad Pinkovezky

Insurance AI evolves beyond speed and efficiency to enable real-time agility amid accelerating industry disruption.

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2026 Begins the AI Production Era for Insurance

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Insurance AI is moving from experimentation to everyday operations as 2026 promises transformation at scale.

Editor's Picks

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Tech Secret to a Combined Ratio Below 100%

By

Deepak Karthikeyan

While large personal auto insurers have adopted telematics-based programs, they’re only scratching the surface of the potential benefits.

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Insurtech Is at an Inflection Point

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Insurtech funding has been dropping since 2021 and hit a 20-quarter low in 4Q22. Will it rebound, continue on a flat path or decline further?

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'Digital Twins': The Race Is On

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The concept is widely adopted in manufacturing and supply chain. Insurers that integrate digital twins will significantly out-compete rivals.

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Insurance in 2030: What Does the Future Hold?

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In an increasingly fractured world, insurers have to cover a greater array and frequency of intensifying risks.

Six Things

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A Hopeful Conversation on Climate Risk

By Paul Carroll

Last week's ClimateTech Connect assembled an impressive variety of voices and laid out paths to important — if gradual — progress on climate risk.

The AI Threat to Insurance Brokers

As AI becomes insurance's new front door, API-ready infrastructure separates incumbents who will thrive from those facing obsolescence.

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Insurance Distributors Should Buy Carriers

Large insurance distributors are poised to acquire carriers as AI and private equity remove traditional barriers.

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Unconnected Dots: Why We Don’t Prevent Fraud

Fraud networks exploit multiple digital identities across accounts and websites, making digital entity resolution critical for preventing fraudulent payments.

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Agentic AI Transforms Insurance Claims in 2026

Property claims stretch beyond 32 days, but agentic AI offers carriers breakthrough speed while elevating human adjuster expertise.

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AI as a Tool or AI as a Product?

The gap between $20 ChatGPT and six-figure AI vendors lies in integration, repeatability and operational complexity personal tools can't address.

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Insurance: the Unsung Hero for Small Business

Insurance quietly underpins America's 35 million small businesses -- a noble purpose that we can serve even better.

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ITL Recommends

The Forrester Wave™: Insurance Agency Management Systems, Q4 2025

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ITL Partner: Zywave

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From Documents to Decisions: Why Claims Needs a New Operating Model

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Insurance Thought Leadership

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The Road Map for Embedded Insurance

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Insurance Thought Leadership

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Is AI-Based Data Overwhelming Insurers?

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Insurance Thought Leadership

Interview with Dr. Michael Bewley

Insurance: the Unsung Hero for Small Business

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AI Transforms Actuarial Reporting

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Insurance Distributors Should Buy Carriers

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Unconnected Dots: Why We Don’t Prevent Fraud

By

Marty Ellingsworth

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