AI & Machine Learning

Insurers are hiring AI builders, but descriptions for operational roles don't yet reflect how claims and underwriting work will change.

Most P&C carriers have AI in production, but almost none achieved adoption because models sit beside claims decisions, not inside them.

As AI-related layoff fears subside, workers' compensation professionals are leveraging technology to streamline claims while monitoring potential mental health implications.

Data center investment is set to hit $1 trillion by 2027, but physical constraints and climate risks are reshaping the sector's insurance needs.

Real-time underwriting isn't about instant decisions but leveraging agentic AI and current data to help underwriters assess risk faster.

AI systems continue recommending brands long after acquisitions close and retire them, creating invisible gaps that distort answers for customers.

Most carriers require agencies to carry E&O coverage but don't yet ask who's reviewing AI-generated client communications.

AI enables teams to build intelligence locally, but enterprise value depends on coordinating meaning across organizational boundaries.