In Part 2, we move from understanding the drivers of AV claims transformation to focusing on execution - what insurers should do to build AV-ready capabilities across their teams, technology, and operations.
In Part 1, we explore the foundational shifts that autonomous vehicles (AVs) are bringing to the insurance industry - particularly how fault attribution, liability, and claims causality are being redefined by software-driven mobility.
The insurance industry is at a pivotal moment. While automation has streamlined repetitive tasks, the next wave of transformation is here: AI agents that don't just execute—they think, learn, and adapt.
MGAs are rapidly reshaping insurance with specialization, speed, and innovation, but need modern, AI-enabled foundations to stay competitive. Read the full report to explore what’s next.