From Our Partners

Cyberattacks in insurance are rising, especially against small insurers, necessitating cyber insurance and secure SaaS solutions.

We analyzed 250,000 insurance customers and found that customer engagement through multiple channels greatly impacts retention and renewals.

The fight against insurance fraud, particularly with new schemes surfacing, requires a blend of advanced AI technologies and human expertise.

To attract and retain younger consumers, carriers should take a page from the omnichannel customer experience strategies of the “Big Tech” providers.

Insurance carriers stand on the verge of a transformative era fueled by AI's promises of personalized services, predictive analytics, and enhanced productivity, aligning with evolving customer expectations.

A recent discussion revealed a global car insurance fraud exploiting lax verification to insure cars online and then steal them. This has led insurers to adopt stricter measures like multi-factor authentication.

Having a customer portal is a non-negotiable, but deciding how much to invest in its design is the challenge.

Insurance carriers facing profitability challenges and shrinking market options turn to behavioral deep learning for sustainable solutions, managing risks effectively while serving stakeholders.