Christine Cooper

Christine Cooper is the founder and CEO of aequum LLC.

Most Recent

The Surprise in the 'No Surprises' Act

Rising independent dispute resolution (IDR) volumes under the act demand insurers shift from reactive claims handling to enterprise-wide risk strategy.

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Man in Gray Sleeveless Shirt Riding Bike

Strategies for Meaningful Healthcare Reform

Christine Cooper

Jack Towarnicky

Healthcare reform's cost burden shifts to employer plans, driving the need for innovative solutions on pricing and risk allocation.

Person Using a Computer and Holding a Credit Card and Receipts

Best Antidote to Medical Overbilling

Christine Cooper

Consider that just 43% of healthcare expenses have been traced to services that may have been shopped for by a motivated employee.

Six Things

The Underlying Question for Insurance AI

By Paul Carroll

The question is: When is good enough good enough? The answer depends on whether you see AI as a math/science problem or as a legal/regulatory one.

It Wasn't a Decision. It Was a Default.

There is a question about AI no one is asking out loud: Are the efficiencies worth more as a cost saving, or as time freed up for other work? 

The AI-Informed Homeowner Is Already Here

Homeowners are using AI to research coverage and compare policies before meeting agents, fundamentally reshaping the insurance buying process.

What Cyber Underwriting Is Missing

Cyber underwriting has become adept at measuring technology. The missing signal may be the condition of the organization responsible for keeping it secure.

Resting Heart Rate Reshapes Underwriting

Resting heart rate emerges as a powerful, underused mortality predictor that may outperform traditional underwriting metrics like cholesterol and BMI.

A Strategic Shift in Insurance Distribution

Insurance carriers are shifting from merely managing producer networks to leveraging distribution data for strategic competitive advantage.

Smart Glasses Transform Insurance Claims, Inspections

Smart glasses are standardizing insurance inspections through real-time documentation and AI-guided workflows that improve transparency and reduce claim processing delays.

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