What If AI Underwriting Gets It Wrong?

AI-driven underwriting may bind policies faster, but post-bind corrections can erode the collateral backing premium finance loans.

Insurance

Conversations about human oversight in insurance tend to focus on whether AI-assisted underwriting is fair, explainable, and accurate. While all three hold valid concerns, they leave out an important consideration: What happens when an underwriting decision changes after the policy has already been bound and financing capital has been committed?

An underwriting decision may look sound when a policy first binds but may prove unstable as further information emerges. A post-bind correction can affect the value or timing of the collateral backing a premium finance loan.

That downstream exposure deserves attention as insurers broaden their use of AI. A March 2026 analysis projects that AI spending as a share of revenue among property and casualty insurers will triple in 2026, even though only 38% are generating value at scale from AI in core workflows.

AI allows for rapid processing of submissions and identification of trends and ensures consistency of decisions regarding routine applications. Ultimately, the question remains as to whether these efficiencies mean carriers may bind coverage before material uncertainty has been adequately considered.

A Fast Decision May Not Be a Durable One

Automated underwriting depends on the data available and the accuracy of interpretation. A polished risk score can mask an incomplete submission, rely on stale third-party data, or misclassify business operations.

Consider a hypothetical commercial property described as a warehouse. An automated system may treat it as low hazard storage. A later inspection could uncover light manufacturing, combustible materials, or another exposure that changes the assessment entirely. Depending upon the facts and applicable requirements, the correction could lead to revised terms, an additional premium, or cancellation.

Thin loss histories present another challenge. A model must distinguish between a business with no reported losses and a newer entity without sufficient historical data. A lack of documented losses doesn't necessarily equate to lower risks. A qualified underwriter can examine why the record is thin, while an automated process may need referral criteria or other controls to flag that uncertainty.

Regulatory guidance identifies data quality, integrity, suitability, outliers, and model drift as issues requiring controls, testing, and continuing oversight. If discovered after binding, these issues may cause the underwriting decision to be reconsidered.

An Underwriting Correction Can Reach the Lender

Typically, a premium finance company advances funds for payment of an insurance premium and collects installments from the insured. Rights of the premium finance company are usually tied to the unearned portion of the policy premium per the terms of the financing agreement, applicable policy terms, and governing state laws.

Canceling coverage does not guarantee that the lender's advance will be repaid in full. Instead, the available return premium generally is applied against the outstanding finance obligation.

As an example, Florida law requires an insurer to return the unpaid balance due under the finance contract to the premium finance company, up to the gross amount available upon cancellation. Similarly, New York law provides that when a financed insurance contract is canceled, the gross unearned premium due shall be returned to the bank, lending institution or premium finance company for the benefit of the insured.

The exposure is the possibility of a gap between what the lender expected to recover from the collateral and the amount actually recovered. The factors that may affect the amount recovered include minimum-earned provisions, premium audits, endorsements, return premium calculations, and unearned commissions. Furthermore, delays or documentation issues can affect the timing of when return premium funds are received.

A non-renewal is different, as it generally takes effect when the policy expires. Therefore, no unearned premium remains at expiration. Non-renewals may cause disruption in future coverage or financing but should not be viewed similarly to mid-term cancellations.

Oversight Has to Happen Before Coverage Is Bound

Merely stating that qualified human underwriters should remain "involved" is insufficient today. The issue is determining at what point in the process the underwriter participates in reviewing and approving or rejecting the underwriting decision. Manual approval of each routine submission could reduce some of the benefits associated with automated processes.

Conversely, waiting until after the binding of coverage means that a problem identified through manual review may require remedial actions. Ideally, qualified human underwriters evaluate decisions before coverage is bound and financing funds are advanced when defined indicators occur. Indicators may include conflicting property characteristics, unclear business descriptions, missing loss records, unusually high premiums quoted, newly formed entities, properties exposed to catastrophes or significant variations in data collected from multiple sources.

New York regulators have emphasized that external consumer data relied upon during underwriting can vary widely in terms of accuracy and reliability. Additionally, New York regulators have stated that carriers remain responsible for outcomes of using third-party systems and data in underwriting and pricing. Using risk-based referrals enables technology to process routine submissions while allowing qualified human underwriters to evaluate submissions that contain uncertainty.

Measure the Exposure Before Pricing It

A blanket "AI risk premium" on financed policies would be difficult to justify without evidence that AI-assisted underwriting is causing greater collateral losses. Automated underwriting platforms, data providers, and human controls vary too widely for AI participation alone to be a reliable pricing factor.

Rather than adjusting financing terms simply because AI was used in underwriting, premium finance companies can measure decision durability. Useful indicators include:

1. Underwriting-related policy cancellations and material adjustments occurring within 30, 60, or 90 days of binding. 

2. Variance between expected and actual return premium.

3. Time between cancellation and receipt of funds. 

4. Concentrations in policies containing minimum-earned or audit provisions. 

5. Correction patterns by carrier, program, policy type, or originating agency. 

6. Straight-through processing and human override information, where available.

These metrics can show whether the post-bind changes are broadly distributed or concentrated around certain underwriting practices. They cannot, by themselves, show that AI caused those changes. Where a consistent pattern emerges, specialized premium finance companies can respond through the structure and documentation of transactions, monitoring requirements, or through credit policy rather than applying a blanket surcharge before the exposure is quantified.

A premium finance company providing disciplined servicing, sound documentation and established relationships throughout the insurance distribution network is better positioned to respond when underwriting changes affect a financed policy and manage the resulting financial impacts.

Next Steps for Insurance – the Financial Implications of AI

Industry participants should consider how often AI-assisted underwriting decisions change after coverage begins and financing capital is committed, as well as whose interests are affected.

Premium finance companies don't need to wait for measurable losses before they begin tracking these changes. By analyzing decision stability now, they can assess whether the automation improves transaction efficiency and whether it also shifts financial risk downstream.


Brian Krogol

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Brian Krogol

Brian Krogol is chief financial officer of Standard Premium Finance. 

A certified public accountant, he earned the prestigious Elijah Watt Sells award. Of more than 92,000 candidates who sat for the Certified Public Accountant examination that year, only 39 met the criteria for this award.

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