Insurance's Institutional Memory Crisis By Jason Dressel A retirement wave and cyclical amnesia are erasing institutional memory that could prevent billions in repeated mistakes.
How Insurers Should Use AI’s New Capacity By Alan Demers Instead of mass layoffs, companies must contemplate what to do with AI's new capacity by redirecting employees to focus on more meaningful tasks.
Job Seekers Need AI Agents By Sebastian Scott Technology for hiring delivers unprecedented speed, yet thousands of qualified candidates remain invisible in systems built for efficiency alone.
Operational Gaps Hinder Insurance AI Implementation By Figen Ozmen Insurance AI implementations fail not from poor models but from organizational gaps in infrastructure, governance, and operational readiness.
4 Key Questions for AI Deployment in Insurance By Anupam Gupta As insurance embraces AI, the architecture decisions behind deployment may matter more than the capabilities it delivers.
A Breakthrough for AI Agents on Claims By Kieran Watts Agentic AI solutions are achieving 98% accuracy in claims evaluation while reducing processing timeframes from hours to minutes.
Insurance's FNOL Blind Spot Costs Billions By CJ Rosner First Notice of Loss has evolved into insurance's most fraught moment for fraud, yet carriers treat it merely as administrative intake.
Strategic Framework for Unifying Insurance Data By Ryan McElroy Federated data models offer insurers a pragmatic unification path that accepts fragmentation rather than fighting it.
Insurance in 2030: What Does the Future Hold? By Marie Carr In an increasingly fractured world, insurers have to cover a greater array and frequency of intensifying risks.
Tech Secret to a Combined Ratio Below 100% By Matteo Carbone Deepak Karthikeyan While large personal auto insurers have adopted telematics-based programs, they’re only scratching the surface of the potential benefits.
Insurtech Is at an Inflection Point By Tom Kussurelis Insurtech funding has been dropping since 2021 and hit a 20-quarter low in 4Q22. Will it rebound, continue on a flat path or decline further?
'Digital Twins': The Race Is On By Roger Arnemann The concept is widely adopted in manufacturing and supply chain. Insurers that integrate digital twins will significantly out-compete rivals.