Julie Schieni

Julie Schieni is VP, financial services, at InvoiceCloud.

She has over 25 years of experience in insurance and information technology. She has held leadership positions in software companies and property and casualty insurance carriers.

Most Recent

Person holding a smart phone up to register to conduct a mobile payment

Changing Expectations on Mobile Payments

Julie Schieni

41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.

All Articles

Post-Pandemic Evolution of Payments

Julie Schieni

In 2019, 52% of insurance payments were made by check versus 22% across other sectors, signifying the need for an overhaul by insurers.

Six Things

Woman looking at computer talking on a head set

2 Words We Must Stop Using

By Paul Carroll

If we really want to put the customer at the center of everything we do, we have to start by giving up on two words: "adjuster" and "losses."

Continuous Improvement Comes to Insurance

Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.

Emerging Technologies That Streamline Claims

The convergence of AI and human intelligence can streamline claims processing, detect fraud and rewrite the narrative of settlements.

The Experience/Efficiency Paradox

Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).

Do You Have FOMO on Gen AI?

Tech leaders are feeling pressure to integrate generative artificial intelligence into their programs, but some caution is in order.

Cyber Insurance at Inflection Point

What happens next will depend on how clearly underwriters, brokers and insurance buyers commit to building resilience.

A Turning Point for Offshore Wind

The scale and scope of the global offshore wind rollout is epic but needs to be fast-tracked by financial institutions, corporates and governments.

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