Your Invisible Neighbors and You By Marty Ellingsworth Cyber risks hide in invisible digital neighborhoods, but breakthrough analytics now reveal organizational vulnerabilities across complex network connections.
Where Insurers Fall Short on CX By Brian Carey Fragmented data across legacy systems prevents insurers from delivering the seamless omnichannel experiences customers expect.
The Customer Revolution in Insurance By Rory Yates Insurers sit on data goldmines yet fail to leverage customer insights like tech giants, missing trillion-dollar opportunities.
What Every Insurance IT Leader Should Be Asking By Ozgur Aksakal As insurance technology capabilities commoditize, successful delivery depends more on execution partners than the tools.
AI Needs a Strong Foundation By Todd Greenbaum Insurance carriers race toward AI adoption, but fragmented legacy systems may sabotage their automation ambitions.
4 Mistakes to Avoid When Automating By Olga Vinichuk Specialty insurers rushing toward automation face four costly pitfalls that compromise efficiency and threaten the success of transformation efforts.
The New Role of Data Analytics in P&C By Mohit Sharma Looking in the rearview mirror doesn't work any more. Carriers must transform analytics from passive scorekeeping into decision-making engines.
Grow Where the Data Tells You By Larry Neilson Jeff Neilson Here is a road map to expanded opportunities for carriers, MGAs and insurtechs.
Tech Secret to a Combined Ratio Below 100% By Matteo Carbone Deepak Karthikeyan While large personal auto insurers have adopted telematics-based programs, they’re only scratching the surface of the potential benefits.
Insurtech Is at an Inflection Point By Tom Kussurelis Insurtech funding has been dropping since 2021 and hit a 20-quarter low in 4Q22. Will it rebound, continue on a flat path or decline further?
'Digital Twins': The Race Is On By Roger Arnemann The concept is widely adopted in manufacturing and supply chain. Insurers that integrate digital twins will significantly out-compete rivals.
Insurance in 2030: What Does the Future Hold? By Marie Carr In an increasingly fractured world, insurers have to cover a greater array and frequency of intensifying risks.