The Key Question Insurance RFPs Miss By Kurt Diederich Carriers focus requests for proposals (RFPs) on technical capabilities but fail to understand whether a technology vendor will be a good partner.
How Agents Can Maximize Their Tech Stack By Brenna Johnson Independent agencies' biggest challenge isn't choosing or installing technology—it's getting the most from tools they already have.
P&C Insurance Faces a Data Governance Gap By Anil Venugopal Five forces mean P&C insurers must transform data governance from documentation discipline into contemporaneous audit evidence.
What Limits Insurance Distribution Growth By Todd Baxter As agencies embrace multi-line distribution, fragmented operational systems increasingly constrain their ability to scale and deliver integrated value.
Insurers' Readiness Gap on AI By Anil Venugopal The problem is not that insurance organizations' data is bad. The problem is that it was shaped for humans, not AI.
AI Accelerates Policy Admin System Implementation By Illia Pinchuk Embedding AI into policy administration system delivery addresses the biggest challenge: predictability, not just implementation speed.
Insurance Performance Hinges on Eligibility Intake Data By Peter Justen Insurance performance hinges on data integrity at eligibility intake, not downstream claims processing or fraud detection.
Insurance Operating Model Reaches Breaking Point By Edwin Amerman Legacy systems prevent insurers from translating data-rich insights into the real-time action today's fast-moving risks demand.
Insurance in 2030: What Does the Future Hold? By Marie Carr In an increasingly fractured world, insurers have to cover a greater array and frequency of intensifying risks.
Tech Secret to a Combined Ratio Below 100% By Matteo Carbone Deepak Karthikeyan While large personal auto insurers have adopted telematics-based programs, they’re only scratching the surface of the potential benefits.
Insurtech Is at an Inflection Point By Tom Kussurelis Insurtech funding has been dropping since 2021 and hit a 20-quarter low in 4Q22. Will it rebound, continue on a flat path or decline further?
'Digital Twins': The Race Is On By Roger Arnemann The concept is widely adopted in manufacturing and supply chain. Insurers that integrate digital twins will significantly out-compete rivals.