Gary Huddleston

Gary Huddleston is the founder of DIBNI and founder and commercial director of Digital Brokers Group Ltd.

He has more than 25 years' experience across insurance broking, commercial underwriting, business development and executive leadership in the U.K., Ireland and Australia. His current focus includes digital commercial insurance proposal and introduction journeys.

Most Recent

Insurance

Automation Isn't a Proxy for Progress

By

Gary Huddleston

Commercial insurance needs better information architecture, not just automation, to support the professional judgment that remains central to underwriting.

Six Things

Insurance

Why Are Insurance Jobs Disappearing?

By Paul Carroll

The latest jobs report for the U.S. highlighted a surprising decline in employment in insurance. I have a theory about the reason -- and it's not AI.

The Dangers to Insurers From Reward Hacking

AI agents optimizing for bind rates may exploit underwriting systems the same way OpenAI's test agents hacked shared infrastructure.

1

Where Insurance AI Deployments Stall

Most P&C carriers have AI in production, but almost none achieved adoption because models sit beside claims decisions, not inside them.

2

Insurance Claims Data Needs Better Context

The insurance industry's data problem isn't scarcity — it's the inability to confidently compare claims benchmarks across different sources and populations.

3

Making Innovation Stick in Insurance Organizations

Sustainable innovation in insurance requires organizations to master change adoption through culture building and strategic training design.

4

Don't Speed Up Work; Eliminate It

Insurance broker software should be evaluated not by features but by how many redundant data transfers it eliminates across systems.

5

A Way to Tackle Rising P&C Deductibles

Rising deductibles are shifting more storm damage costs to property owners, creating a gap between coverage and affordable recovery.

6

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From reactive to proactive: How Westfield is helping homeowners prevent catastrophic losses before they occur

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Boards Struggle With Information Overload

By

Insurance

What AI Doesn't Understand

By

Insurance

How AI Can Transform Submissions for Underwriting

By

Insurance

Automation Isn't a Proxy for Progress

By

Gary Huddleston

Insurance

Why a Great Strategy Isn't Enough

By

Insurance