Shanth Gopalswamy

Shanth Gopalswamy leads the applied engineering service line at PremiumIQ.

Most Recent

Turning Insurance Data Into an AI Knowledge Base

Carriers struggle to answer about fraud and risk because their data platforms weren't built to understand relationships.

Six Things

Generative AI's Surprises (Thus Far)

By Paul Carroll

Who would have guessed that AI would take jobs away from Kenyans ghost writing essays for cheating American college students?

Insurance Industry Faces Growing Trust Crisis

The insurance industry has always had a trust problem. What is new is the intensity — and the number of forces converging to make it harder to ignore.

Good Recruiting Can't Fix Broken Onboarding

Most new insurance producers fail within two years, not from poor recruiting but from inadequate onboarding and operational support.

How AI Search Changes Insurance Marketing

A new decision layer is forming above the traditional sales funnel. Traditional measures of effectiveness no longer matter. 

Why Human Audits of AI Decisions Fail

As AI scales, insurers relying on sampling to audit AI decisions may be kidding themselves.

Enterprise AI Adoption Will Soon Be Top-Down

Enterprise AI adoption will shift from grassroots experimentation to top-down mandates as investors demand returns on trillion-dollar infrastructure bets.

Ransomware Trends in 2026 for Cyber Insurers

Ransomware losses now extend beyond file encryption to stolen credentials, cloud compromise and shared dependencies that can accumulate hidden risk.

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