Life & Health

Life insurers are shifting from hyper automation to hyper personalization, creating flexible journeys that adapt to individual customer needs.

Insurers must overhaul communication infrastructure, including preparing for a surge in--despite their antiquity--faxes.

Traditional disability planning approaches are inadequate, as carriers confront a rapidly expanding market demanding specialized products.

A growing life insurance coverage gap leaves 8.4 million Canadians underprotected, requiring industry-wide solutions.

Stop-loss adoption surged to 74%, but brokers must pair coverage with claims management to control escalating costs.

Access to private equity assets in retirement plans are amplifying fiduciary liability risks, demanding robust protection for plan sponsors.

In today’s uncertain economy, as employers seek to reduce costs, it may be the right time to revisit wellness programs.

Administrative delays for prior authorization undermine infusion therapy's proven benefits for managing chronic diseases.