Reimagining Insurance Via AI and Personalization By Gayle Herbkersman Insurance leaders leveraging AI, automation and data analytics will define the industry's evolution through 2030.
Why We Need a New Data Model in Insurance By Rory Yates Insurers are great at using their abundant data for analysis but can't constantly mine it for insight that drives action in real time.
Outdated Infrastructure Delays Insurance Claims By Curt Hess Research shows that, despite front-end digitization, outdated claims payment infrastructure undermines insurers' efficiency and customers' trust.
5 Strategies Reshaping Insurance in 2025 By Abhishek Peter Insurers that position themselves as risk partners—not just risk protectors—will win market share and customer loyalty.
Secure Collaboration Tools Are Critical By Gavin Beeman Purpose-built collaboration platforms enable insurers to transform operations while maintaining regulatory compliance and data security.
High-Dividend Equity Strategy Ideal For Insurers By Don Townswick Amid market volatility, dividend-focused equity strategies offer insurers stable income streams and superior risk-adjusted returns.
The Next Era of Insurance Operations By Lawrence Krasner Bobbie Shrivastav AI-powered operations emerge as insurance carriers' strategic imperative for sustainable growth and customer satisfaction.
3 Ways AI Can Help Insurance Agents Sell More By Michael Streit AI transforms independent insurance agencies by automating renewals, analyzing data, and optimizing marketing campaigns.
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).