Using NLP to Detect Fraud in Insurance Claims By Jack Shaw Natural language processing can sift through massive data sets instantly, identifying anomalies that may indicate fraud.
How to Recruit Amid Labor Shortages By Neil Costa Kristopher Volker Companies that want to attract top talent should think like a chief marketing officer to reach a wider breadth of potential candidates.
3 Ways AI Will Power Insurance’s Future By Nicole Carrillo AI can drive productivity gains and product innovations and improve the employee experience, so the future is bright.
How to Captivate the Next Wave of Underwriters By Adam Cherubini The answer is a strategy that blends technology, talent development and alignment with the values of the younger generation.
The Business Imperative of Lifelong Learning By Shiela Mie Legaspi Employers can keep teams on the cutting edge while retaining talent as employees build fulfilling careers in an ever-evolving landscape.
How to Address the Talent Shortage in Insurance By Mi Aniefuna As the talent ages, millennials are maturing, ready to develop into the next leaders of the industry.
Has Work-From-Home Run Its Course? By Tony Caldwell How do you know if work-from-home is right for your company. It’s all about productivity, cost and culture.
How to Find (and Keep) Tech Talent By Tom Benton Most vendors have placed greater priority on their business models, such as increasing the availability of remote and hybrid work.
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).