Insurance's Silver Tsunami Knowledge Crisis By Anand Subramaniam P&C carriers face knowledge drain from retiring boomers. AI, used well, can provide systematic processes to capture expertise.
Attracting Next-Generation Talent to Insurance By Jean-Marie Lovett Insurance faces a projected 400,000-worker shortage, demanding evolved leadership models and diverse career development strategies.
Insurers Face Cyber Talent Shortage By Abhishek Peter Cyber talent shortage leaves insurers vulnerable to the same threats they underwrite for clients.
Insurers Face an AI Talent Gap By Patrick Donovan Talent shortages, not technology limitations, threaten insurance modernization; 62% of CEOs say workforce gaps are hindering growth.
Challenges, Opportunities for Insurers in 2026 By Abhishek Peter Insurers navigating climate risks and digital transformation in 2026 must embrace challenges as catalysts for innovation.
AI's Impact on Traditional Insurance Jobs By Khristal Karen Automation and AI in traditional insurance jobs are transforming roles in the industry. Here are key strategies for effective talent management.
October 2025 ITL FOCUS: Talent Gap By Insurance Thought Leadership ITL FOCUS is a monthly initiative featuring topics related to innovation in risk management and insurance.
A Solution for the Talent Gap? By Insurance Thought Leadership What if many of the 400,000 people expected to retire soon from insurance jobs just moved into "pre-tirement" and continued to work part-time?
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
Are We Losing Our Negotiating Power? By Taylor Smith John Burge The plaintiff bar has investigated a staggering amount of money to improve its data on claims settlements. Insurance industry lawyers are way behind..
Continuous Improvement Comes to Insurance By Riv Arthur Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).