Michelle Westfort

Michelle Westfort is chief product officer at InStride.

Her work has spanned marketing, business development, program design, and strategy at mission-centric organizations such as the Learning House (acquired by Wiley), Pivot, Navias and Education Management.

Most Recent

Silver Wave of Retirement Is Golden Opportunity

Michelle Westfort

As 400,000 insurance professionals retire by 2026, the industry can transform talent strategies and attract next-generation workers.

Six Things

Cities Are Getting Smart

By Paul Carroll

Chicago is installing sensors that can warn drivers of flash flooding, and GM has developed technology that uses its cars to track road conditions.

The State of Claims Fraud Detection

While carriers rely on conventional detection methods, fraudsters increasingly leverage AI to orchestrate sophisticated, undetectable insurance schemes.

When 2 Records Walk into a Claim…

Workers' comp systems designed to catch duplicate records miss 62% of them, creating costly inefficiencies.

4 Mistakes to Avoid When Automating

Specialty insurers rushing toward automation face four costly pitfalls that compromise efficiency and threaten the success of transformation efforts.

Transforming CAT Modeling: The LLM Imperative

Large language models are transforming insurance risk management from reactive assessment to proactive, real-time catastrophe mitigation.

Why Supply Chain Risk Still Surprises Cyber Insurers

Cyber insurers face a critical blind spot as third-party vendor breaches expose flaws in traditional underwriting models.

Agencies Need Multilingual Customer Support

Language barriers challenge insurance agencies' growth, but multilingual CRM technology transforms these obstacles into competitive advantages.

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ITL Partner: Majesco