Kelly Hirn

Kelly Hirn is the founder of Transitional Leadership.

Most Recent

Man in Black Jacket Sitting on Chair in Empty Office

Thriving in a Downsized World

Middle managers face mounting pressure as layoffs force survivors to adapt to expanded roles and unfamiliar responsibilities.

All Articles

Group of People Gathered Around Wooden Table

How to Improve Results Without Inspiring Quiet Quitting

Kelly Hirn

Be clear what success for employees looks like, encourage them to raise the bar and consistently link effort, results and impact on the big picture.

Six Things

What Robotaxis Mean for Auto Insurance

By Paul Carroll

Momentum for robotaxis is starting to make clear how companies will divide up the hardware, software and operational work — and how insurers must adapt.

Your Invisible Neighbors and You

Cyber risks hide in invisible digital neighborhoods, but breakthrough analytics now reveal organizational vulnerabilities across complex network connections.

What Life Insurers Can Learn From P&C

Life insurers lag behind P&C carriers in claims digitization, creating an unsustainable innovation gap in today's digital landscape.

Renovations Create Critical Insurance Risks

Nearly half of homeowners plan 2025 renovations, but insurance adjustments remain overlooked despite potentially catastrophic consequences.

SME Insurance Gap Creates Opportunity

87% of small businesses are underinsured, presenting carriers with an untapped growth engine.

Intelligent Automation in HR

With 62% of HR professionals operating beyond capacity, intelligent process automation offers strategic relief from overwhelming workloads.

Unlocking the Power of Agentic AI in Insurance

Insurance enters the Agentic Age as autonomous AI systems redefine industry speed, precision, and competitive economics.

ITL Recommends

If AI Is So Great, Why Aren't We Using It More?

Insurance Thought Leadership

Strategic Priorities 2025: A New Operating Business Foundation for the New Era of Insurance

ITL Partner: Majesco