Why Point Solutions Are No Longer Enough By Vishal Sankhla Commercial insurance technology platforms are emerging as the solution to fragmented systems that waste agents' valuable client-facing time.
AI and Long-Term Care: Solving an Age-Old Challenge By Lily Vittayarukskul AI transforms long-term care planning by offering personalized projections and strategies for an aging population's future needs.
3 Ways Carriers Can Win With Independent Agents By Tracey Brown Independent agents say carriers can gain a competitive edge and build deeper connections by improving process, communication and technology.
Outlook for Insurance Rates in 2025 By Mike Chapman Analysis of trends from Q4 2024 suggest property and worker's comp rates will remain stable, while general liability and excess/umbrella markets are softening.
How AI Is Transforming Insurance Sales By David Lien New technology can resolve user pain points, improve customer experiences, and drive big changes in sales strategies and business models.
Renters Insurance Develops a Split Personality By Michael Giusti Renters insurance has traditionally been aimed at people just setting out in life. But another market is emerging — downsizing Baby Boomers.
Rising Rates and Extreme Weather in 2025 By Jeff Wilcoxon The insurance industry faces unprecedented challenges as extreme weather, rising costs, and market shifts reshape the coverage landscape.
Insurers Must Rebuild Trust Through Transparency By Liam Collopy As insurers face mounting volatility, rebuilding policyholder trust through increased, more open communication becomes critical.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.