Agent & Broker

Insurers chase flashy AI experiments while missing practical applications in underwriting, claims processing, and customer engagement that deliver real results.

Facing a worker shortage, independent insurance agencies must leverage technology to maximize efficiency with leaner teams.

Overlapping ADA and premises liability risks create coverage gaps that brokers must address with clients.

Nearly one-third of companies replace insurance brokers post-M&A. To stay on, brokers must evolve beyond transactional services.

Insurtech providers are building automation, APIs and data analytics into workflows to help agencies work smarter.

Increasing school cellphone bans create liability exposures that insurance professionals must help clients navigate carefully.

Mapping connections, and their weight, provides a better way of looking at, and managing, the role of the broker. 

Southern businesses invest more in benefits yet lose talent, making Q4 enrollment their strategic retention opportunity.