Agent & Broker

A study finds that two-thirds of brokers believe insurtech vendors overstate ROI promises, revealing a significant trust gap in the industry.

Most agents delay succession planning. The smoothest agency transitions start with technology-enabled operations built from day one.

As carrier appetites shift and underwriting tightens, independent agencies turn to AI automation to streamline workflows and boost operational efficiency.

As Excess & Surplus shifts from last resort to first step, technology helps agents submit cleaner risks and build stronger carrier partnerships.

As insurance capacity tightens, high-net-worth families are prioritizing predictability over premiums and demanding more strategic advisory support.

Winter amplifies preventable hazards like frozen and burst pipes, making homeowner education key to reducing cold-weather vulnerabilities.

The membership economy is transforming insurance from transactional renewals into affinity-driven subscriptions that deliver continuous value.

As insurance agencies pursue growth, execution—not ambition— becomes the constraint, separating those who scale from those who merely expand.