Agent & Broker

Facing talent shortages and digital disruption, independent agencies must embrace AI to unlock 'hero work.'

The insurance brokerage industry confronts a retention crisis, demanding AI-enhanced, continuous engagement of clients.

As real-time policy issuance becomes possible, the traditional insurance binder may quietly fade into obsolescence.

Technology-enabled prevention transforms agents into risk advisors as winter water damage threatens coverage sustainability

Traditional disability planning approaches are inadequate, as carriers confront a rapidly expanding market demanding specialized products.

Insurers chase flashy AI experiments while missing practical applications in underwriting, claims processing, and customer engagement that deliver real results.

Facing a worker shortage, independent insurance agencies must leverage technology to maximize efficiency with leaner teams.

Overlapping ADA and premises liability risks create coverage gaps that brokers must address with clients.