Agent & Broker

While 88% value insurance for financial security, nearly half never review policies, leaving agents to bridge coverage gaps.

Independent agents help clients understand cyber liability, but many run their own operations on shared passwords and informal access controls.

Large insurance distributors are poised to acquire carriers as AI and private equity remove traditional barriers.

Streaming platforms and AI automation are dismantling cost barriers that kept independent insurance agents off television for decades.

As AI becomes insurance's new front door, API-ready infrastructure separates incumbents who will thrive from those facing obsolescence.

Agencies transforming payment experiences from back-office plumbing into strategic touchpoints are seeing higher renewals and stronger loyalty.

A study finds that two-thirds of brokers believe insurtech vendors overstate ROI promises, revealing a significant trust gap in the industry.

Most agents delay succession planning. The smoothest agency transitions start with technology-enabled operations built from day one.