Agent & Broker

Nearly one-third of companies replace insurance brokers post-M&A. To stay on, brokers must evolve beyond transactional services.

Insurtech providers are building automation, APIs and data analytics into workflows to help agencies work smarter.

Increasing school cellphone bans create liability exposures that insurance professionals must help clients navigate carefully.

Mapping connections, and their weight, provides a better way of looking at, and managing, the role of the broker. 

Southern businesses invest more in benefits yet lose talent, making Q4 enrollment their strategic retention opportunity.

Gen Z homeowners face a dangerous contradiction: rising property damage fears paired with plans to cut coverage.

Here is a road map to expanded opportunities for carriers, MGAs and insurtechs.

Language barriers challenge insurance agencies' growth, but multilingual CRM technology transforms these obstacles into competitive advantages.