Agent & Broker

Despite surging annuity demand, half of consumers struggle to understand communications from insurers, creating costly service gaps and eroding trust.

Legacy businesses face a critical choice: adapt while preserving core values or risk obsolescence by resisting necessary change.

The insurance agencies capturing disproportionate value from using AI are restructuring their workflows. Here are some ways that leading agencies operate differently by leveraging AI.

As cybercrime hits $21 billion, personal cyber insurance must pivot from reactive coverage to proactive protection.

CRM has evolved from an insurance sales tool to a board-level strategic priority that determines competitive survival in digital markets.

Women will control $34 trillion in assets by 2030, yet many feel underserved by traditional advisory models.

Soft market apathy and emerging exposures are pushing D&O brokers to compete on comprehensive coverage rather than price alone.

Independent agencies' biggest challenge isn't choosing or installing technology—it's getting the most from tools they already have.