Chaz Perera

AI is automating workflows, improving risk assessment, reducing claims costs, and accelerating decision-making.

80% of all insurance data lies trapped in everyday correspondence, but AI, used right, can provide easy, efficient access.

With the competition to create the most knowledgeable AI systems, creators are getting to the point where they can’t explain how a decision was made.

"Digital coworkers" can address the staffing shortages that claims departments face, while covering for inadequacies in technology and processes.

With low interest rates putting pressure on expenses, CPA goes beyond robotic process automation, cutting costs while maintaining service.