Chaz Perera

Chaz Perera is co-founder and CEO at Roots Automation.

Most Recent

How to Stop Claims Leakage

"Digital coworkers" can address the staffing shortages that claims departments face, while covering for inadequacies in technology and processes.

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New Tool: Cognitive Process Automation

Chaz Perera

With low interest rates putting pressure on expenses, CPA goes beyond robotic process automation, cutting costs while maintaining service.

Six Things

When E-Commerce Goes Bad

By Paul Carroll

While digitization in insurance is moving in the right direction, it's worth understanding the full lifecycle of failure so we can learn from and avoid the mistakes others have made.

Unlocking New Frontiers in Claims

The application of advanced analytics is already well ingrained in underwriting. It has only more recently begun to exert more influence in claims operations.

How to Know If You Need Telematics

Telematics can provide strategic value and returns on many levels in the insurance business. Here are six questions to ask to see if you can benefit.

A New Era of Cyber Risk

Geopolitical conditions, specifically those related to Ukraine, have increased risks as nation-states orchestrate prolific cyberattacks against other countries.

Risk Management for Agriculture

Climate change demands a revolution, so the insurance industry can become more resilient and better meet the needs of farmers.

Where Small Commercial Insurers Are Investing

Nearly all say improving the customer experience for the agent/broker is one of their top business drivers for tech investments, up 20% over 2021.

Why Prepayment Reviews Make Sense

Prepayment reviews can save money and increase an organization’s efficiency by reducing the workload and friction of concluding retrospective payment reviews.

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