Leadership

The insurance industry's trust frameworks miss how algorithmic failures cascade across AI, human stewards, and systemic legitimacy.

Global capability centers have evolved from cost centers into strategic innovation engines driving competitive advantage in 2026.

Incumbents have operational context advantages AI-native startups can't replicate, but the window to leverage them is closing.

Insurers expand private asset allocations while navigating heightened inflation, recession and liquidity concerns heading into 2026.

AI deployment mandates real instrumentation in claims processing—and finally makes achievable what operations should have built decades ago.

The membership economy is transforming insurance from transactional renewals into affinity-driven subscriptions that deliver continuous value.

Carriers treat AI like a new engine in an old car, but AI-driven processes demand entirely reimagined operating models.

Insurance executives must distinguish between accurate IFRS 17 forecasts and the explanations that should guide strategic decisions.