How to Get the Most Out of Coaching By Michael Papanek Success depends mostly on sufficient internal motivation to improve, so the executive being coached will invest fully in the process.
4 Challenges in Adopting Broker Technology By Jason Keck Change management will become a critical capability for insurance agencies, as resisting technological innovation can cost companies millions
Why Take a Job in Insurance? By Amy Halliburton Here are five reasons! We'll start with the fact that employees have the privilege of helping people at key moments in their lives.
Image Private Equity's Hot New Investment: Suing Insurers While legal system abuse has long been a problem for insurers, private equity and AI are taking the problem to a whole new level.
The Plaintiff Bar Is Winning in AI By Taylor Smith John Burge If you believe social inflation, nuclear verdicts and legal system abuse present existential risk, just wait until AI takes hold.
Strategic Guide to Unlocking 'Gen Zalpha' By Julia Symonds With their innate digital savviness and spending power, Gen Zalpha (a fusion of Gen Z and Alpha) is reshaping the landscape.
10 Pivotal Challenges Facing Insurers in 2024 By Abhishek Peter Navigating these challenges requires strategic foresight, technological agility and a commitment to meet evolving customer needs.
Image The Real Highlights From the Super Bowl While lots of commentators are dissecting the plays and the players, here is what really mattered in the Super Bowl broadcast.
Continuous Improvement Comes to Insurance By Tom Bobrowski Process intelligence tools let operations leaders “see” digital products being built, enabling use of statistical process control techniques.
The Experience/Efficiency Paradox By Rory Yates Insurers must move from the manufacturing era (efficiency through administrative scale) to the ecosystem era (maximizing the value of a relationship).
Changing Expectations on Mobile Payments By Julie Schieni 41% of millennials with insurance purchased it with their mobile device, and other generations are moving in that direction, too.
6 Words to Focus Your AI Innovation Strategy By Chunka Mui Is it time for insurers to go big on ChatGPT? The short answer is no. The right approach is: Think Big, Start Small and Learn Fast.