Chris Bassett

Chris Bassett is a senior director with Capgemini Invent.

He has worked in industry as well as senior executive (C-suite and board) consulting services.

Most Recent

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Reframing Embedded Insurance

Exceptional product designers harness emotions that serve as the basis for purchase decisions. What if insurance specialists were included in this process?

All Articles

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A New Approach to Embedded Insurance

Chris Bassett

The real opportunity requires introducing insurance at the point-of-design, rather than making it a bolt-on at the point-of-sale.

Six Things

A Dire New Warning on Climate

By Paul Carroll

A report projects that within five years the world will surpass the temperature threshold that we hoped to stay within for the next 25 years.

U.S. Is Ready for Parametric Flood Insurance

The insurance and wider markets have created the perfect conditions for parametric insurance to grow.

Managing to the Minute

Fittingly, this may be the shortest column in the history of ITL.

Steps to Mitigate Cyber Risk

Insurers' traditional methods--enforcing limits on coverage and capacity, raising premiums and seeking reinsurance--are no longer adequate.

A New Approach to Property Resilience

Despite the up-front costs, resilience must now be part of the entire property lifecycle -- from acquisition, to operations, to liquidation.

Your Culture Must Engage Your Customers

Insurers now wear their culture on their sleeves. They show whether they care about their customers by the ease of the customer journey.

How AI-Powered Contact Centers Elevate CX

AI is letting insurers simplify the customer journey, removing friction points and driving customer loyalty.

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