From Trust to Technology: The Tipping Point for Insurance Customers

Dive into a new Majesco report that reveals strategies for insurers to engage tech-savvy, value-driven Millennials and Gen Z by addressing their expectations, leveraging technology, and building trust amid rising costs.

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Consumers are reaching a tipping point with insurers, driven by soaring insurance costs, inflation, and high interest rates. This new Majesco report explores how insurers must adapt to shifting consumer expectations, particularly among Millenials and Gen Z, who now dominate the market. With insights into generational behaviors, strategies for leveraging technology, and advice on addressing financial concerns, the report provides actionable guidance for insurers to build trust, close protection gaps, and stay relevant in a rapidly evolving landscape. Don’t miss these critical insights for transforming your approach.

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Sponsored by ITL Partner: Majesco


ITL Partner: Majesco

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ITL Partner: Majesco

Majesco isn’t just riding the AI wave — we’re leading it across the P&C, L&AH, and Pension & Retirement markets. Born in the cloud and built with an AI-native vision, we’ve reimagined the insurance and pension core as an intelligent platform that enables insurers and retirement providers to move faster, see farther, and operate smarter. As leaders in intelligent SaaS, we embed AI and Agentic AI across our portfolio of core, underwriting, loss control, distribution, digital, and pension & retirement administration solutions — empowering customers with real-time insights, optimized operations, and measurable business outcomes.


Everything we build is designed to strip away complexity so our clients can focus on what matters most: delivering exceptional products, experiences, and long-term financial security for policyholders and plan participants. In a world of constant change, our native-cloud SaaS platform gives insurers, MGAs, and pension & retirement providers the agility to adapt to evolving risk, regulation, and market expectations, modernize operating models, and accelerate innovation at scale. With 1,400+ implementations and more than 375 customers worldwide, Majesco is the AI-native solution trusted to power the future of insurance and pension & retirement. Break free from the past and build what’s next at www.majesco.com


Additional Resources

The Second Half of Agentic AI

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Operational Value and Impact of GenAI and Agentic AI

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State of Core Solutions Transition: Which Tech Priorities Are Being Carried Out?

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