Are auto insurers leading the way in innovation? By Paul Carroll It may seem counterintuitive that customers want you to do less and them to do more for themselves, but, let's face it, companies aren't much fun to deal with.
How Insurance Fits in Financial Management By Ori Ben-Yishai Few financial advisers address clients’ P&C needs—leaving clients exposed to significant gaps in coverage and out-of-pocket costs.
Making Lemons From Lemonade By Bill Wilson The latest hype from Lemonade is about a revolutionary “open source” homeowners/renters policy. Let's look at what's in there.
Distracted Driving -- an Infographic By Christian Denmon Despite awareness campaigns, 52% of accidents had significant phone distraction beforehand, according to Cambridge Mobile Telematics.
Private Options for Flood Insurance By John Dickson Seven questions that simplify the complexities of flood insurance in the midst of regulatory changes and extreme weather events.
Why Financial Wellness Is Elusive By Jamie Yoder Juneen Belknap Kent Allison The fundamental question is how insurers can capture the market for financial wellness before competitors in other industries do.
2018's Top Projects in Personal Lines By Deb Smallwood The key shifts and top priorities are centered on the customer, new technology platform investments and new world initiatives.
How to Extend Reach of Auto Insurance By Mark Hodes In a time of industry transition, auto insurers should address more customer desires; breakdown services top the list.
The Promise of Continuous Underwriting By Bill Deemer Bobby Touran Typically, a risk is underwritten, bound... and forgotten. But new streams of data and automation allow for continuous underwriting.
Convergence and the Insurance Ecosystem By Stephen Applebaum Alan Demers Companies must anticipate the future, innovate beyond their core and transform their capabilities as rapidly as technology allows.
Lemonade's 'Synthetic Agent' Nonsense By Matteo Carbone Desperate for growth, Lemonade produces another howler: A lender receiving a 16% interest rate is presented as a (synthetic) agent.
Auto Insurance in an Existential Crisis By Stephen Applebaum Alan Demers The 125-year-old, $300 billion U.S. auto insurance industry is caught between runaway inflation and strained consumer wallets.